pack groups disappeared
I have tried to start using the pack groups. I got everything ready today and the option to send in 4 separate groups has suddenly disappeared. There is now only the option to send in one pack group.
Has this happened to other people or is it unique to me?
pack groups disappeared
I have tried to start using the pack groups. I got everything ready today and the option to send in 4 separate groups has suddenly disappeared. There is now only the option to send in one pack group.
Has this happened to other people or is it unique to me?
6 replies
Ezra_Amazon
Hello @Seller_Oh4uBHwzQuiUU,
Amazon uses pack groups to automatically sort SKUs that can't be shipped together. If you're now seeing just one pack group instead of multiple, it probably means all your current SKUs can be shipped together. They don't have any special handling needs that would require separating them.
Does this explain what you're seeing? Have you figured out the issue?
Thanks, Ezra
