Dear Amazom Team
1) Are the details on the item size chart, size chart image and size on the product matching with one another?
a. If Yes, please confirm as 'size chart, size chart image and product size are matching'.
2) Is the detail page image as per Amazon's image guidelines? [Link to guidelines: https://www.sellercentral.amazon.in/help/hub/reference/1881]
a. If Yes, please confirm as 'Image is as per the guidelines'.
3) Does the physical product match with the detail page on Fabric/Material;Inseam length;Bottom Style;Finish Type;Fit Type;Item package quantity;Net quantity/unit count;Sleeve Type;Neck Type
a. If Yes, please confirm as 'physical product matches with the detail page for all attributes'.
4) Is the product a mix of different composition/fabrics/material?
a. If Yes, please update the catalog with % contribution and confirm as 'Fabric % updated'. Also attach the updated images.
5) Are the a. Unit_count and b. included_component correctly described on the Detail Page?
a. If Yes, please confirm as 'a. Unit_count and b. included_component on the package matches with that on the DP'.
6) Does the product have a manufacturing website or a brand website?
b. If No, please confirm as 'product does not have manufacturing/brand website'.
7) If the product has a manufacturing/brand website, does the information on Amazon's Detail Page match the details on the manufacturer website?
b. If No, please update the Amazon detail page and confirm as ‘DP updated as per the manufacturer's website'. Also attach the updated images.
8) Does the product image on the detail page looks different due to photographic effect?
b. If No, please confirm as 'Product looks as per the DP'.
9) Does the MRP on the product match with the MRP listed on the detail page? Also, is the MRP tag attached to the product?
a. If Yes, please confirm as 'MRP on the product matches with that on the detail page and MRP tag is attached to the product'.
10) Does the item require any additional packaging [based on the damages issue faced by the customer in the last 90 days]?
b. If No, please confirm as 'no additional packaging required'.
11) Please type below if you would like to share any other information with us.
a. Dear Amazon Team A customer who complained wrong product
It is a fraud customer. You can also check the reviews and ratings of my other customers and yes, in many of the things that the customer who puts exchange request, we get the wrong product. In such a wrong product, it is not the customer but Amazon Pickup boy and return boy are also responsible so pls we also have a lot of loss so please team request you
Pay some attention to this.
Dear Amazom Team
1) Are the details on the item size chart, size chart image and size on the product matching with one another?
a. If Yes, please confirm as 'size chart, size chart image and product size are matching'.
2) Is the detail page image as per Amazon's image guidelines? [Link to guidelines: https://www.sellercentral.amazon.in/help/hub/reference/1881]
a. If Yes, please confirm as 'Image is as per the guidelines'.
3) Does the physical product match with the detail page on Fabric/Material;Inseam length;Bottom Style;Finish Type;Fit Type;Item package quantity;Net quantity/unit count;Sleeve Type;Neck Type
a. If Yes, please confirm as 'physical product matches with the detail page for all attributes'.
4) Is the product a mix of different composition/fabrics/material?
a. If Yes, please update the catalog with % contribution and confirm as 'Fabric % updated'. Also attach the updated images.
5) Are the a. Unit_count and b. included_component correctly described on the Detail Page?
a. If Yes, please confirm as 'a. Unit_count and b. included_component on the package matches with that on the DP'.
6) Does the product have a manufacturing website or a brand website?
b. If No, please confirm as 'product does not have manufacturing/brand website'.
7) If the product has a manufacturing/brand website, does the information on Amazon's Detail Page match the details on the manufacturer website?
b. If No, please update the Amazon detail page and confirm as ‘DP updated as per the manufacturer's website'. Also attach the updated images.
8) Does the product image on the detail page looks different due to photographic effect?
b. If No, please confirm as 'Product looks as per the DP'.
9) Does the MRP on the product match with the MRP listed on the detail page? Also, is the MRP tag attached to the product?
a. If Yes, please confirm as 'MRP on the product matches with that on the detail page and MRP tag is attached to the product'.
10) Does the item require any additional packaging [based on the damages issue faced by the customer in the last 90 days]?
b. If No, please confirm as 'no additional packaging required'.
11) Please type below if you would like to share any other information with us.
a. Dear Amazon Team A customer who complained wrong product
It is a fraud customer. You can also check the reviews and ratings of my other customers and yes, in many of the things that the customer who puts exchange request, we get the wrong product. In such a wrong product, it is not the customer but Amazon Pickup boy and return boy are also responsible so pls we also have a lot of loss so please team request you
Pay some attention to this.
