NEGATIVE FEEDBACK FOR A CUSTOMERS MISTAKE AND AMAZON WILL NOT REMOVE IT
Getting a bit fed up with having to deal with the[Moderator Edit Sarah_Amzn: inappropriate content removed] - AND YES WOKE BRIGADE I AM USING THIS WORD AS ITS DEFINITION APPLIES TO THEM AND IS STILL IN THE ENGLISH DICTIONARY.
A customer bought a CD thinking it was a DVD and then left Negative Feedback , now in a normal world we would let someone in the firm know and they would see the obvious mistake and remove the feedback straight away NOT AMAZON , no matter how you explain to them the logic of it they would rather sit and lick bus windows than deal with the problem , LIBEL ACTION WILL BE TOOK AGAINST THE CUSTOMER AND AMAZON , issue has even been discussed with MANAGEMENT who agree with me but yet still SELLER SUPPORT AS MUCH HELP AS A MAN WITH 2 WOODEN LEGS IN A FIRE.
NEGATIVE FEEDBACK FOR A CUSTOMERS MISTAKE AND AMAZON WILL NOT REMOVE IT
Getting a bit fed up with having to deal with the[Moderator Edit Sarah_Amzn: inappropriate content removed] - AND YES WOKE BRIGADE I AM USING THIS WORD AS ITS DEFINITION APPLIES TO THEM AND IS STILL IN THE ENGLISH DICTIONARY.
A customer bought a CD thinking it was a DVD and then left Negative Feedback , now in a normal world we would let someone in the firm know and they would see the obvious mistake and remove the feedback straight away NOT AMAZON , no matter how you explain to them the logic of it they would rather sit and lick bus windows than deal with the problem , LIBEL ACTION WILL BE TOOK AGAINST THE CUSTOMER AND AMAZON , issue has even been discussed with MANAGEMENT who agree with me but yet still SELLER SUPPORT AS MUCH HELP AS A MAN WITH 2 WOODEN LEGS IN A FIRE.
1 reply
Sarah_Amzn
Hello @Seller_ovMH8VuyV3OaR,
I understand you are frustrated with this situation, but the language used in your posts goes against Amazon's Forum policies on keeping discussions respectful.
We strive to maintain a respectful and inclusive environment for everyone. Any form of verbal abuse or harassment will not be tolerated under any circumstances.
Moving forward, could you please share the Case ID opened with Seller Support so I can check how I can assist.
Kind regards,
Sarah.
