GL product mismatch
Hi
I am facing an issue where one of my ASIN is listed under the product type "KEYCHAIN" yet the GL/product group from the Fee Preview report is under "Apparel". Tried doing a partial update on this ASIN by updating the details again. No changes to the product group.
Could we change the GL/product group for ASIN if so could you help me out?
GL product mismatch
Hi
I am facing an issue where one of my ASIN is listed under the product type "KEYCHAIN" yet the GL/product group from the Fee Preview report is under "Apparel". Tried doing a partial update on this ASIN by updating the details again. No changes to the product group.
Could we change the GL/product group for ASIN if so could you help me out?
2 replies
Seller_nu5xcryAsHGpz
Hi,
I wrote to seller support and asking them to complete the spreadsheet I attached the request.
In the spreadsheet I put the ASINs in column A.
Column B = GL Category
Column C = Product Type
Column D = Browser Node
The results across all my parent ASINs was astonishing and I do not know how they got changed.
Once I got the spreadsheet back I duplicated the 4 column table and sent it back to Seller Support with the correct informations and asked specifically for the Catalogue team to change the ASINs as per the spreadsheet.
I hope this helps.
Maja_Amazon
Hello @Seller_zLjHUAeNbuPSg!
Thanks for reaching out.
Did you open a case with Seller Support?
@Seller_nu5xcryAsHGpz thanks for sharing your experience :)
Best,
Maja