Need Help – Amazon Keeps Sending Template Responses, No Resolution
Hey everyone, I really need help!
My Amazon account got deactivated because of an "inauthentic" complaint about a product I never even sold. I’ve sent multiple appeals explaining everything, but all I get are the same automated responses asking for invoices that I don’t have.
It feels like no one is actually reviewing my case, and Account Health support isn’t helping either. Has anyone dealt with this before? How can I get a real person to look into my case?
Any advice would be greatly appreciated!
Need Help – Amazon Keeps Sending Template Responses, No Resolution
Hey everyone, I really need help!
My Amazon account got deactivated because of an "inauthentic" complaint about a product I never even sold. I’ve sent multiple appeals explaining everything, but all I get are the same automated responses asking for invoices that I don’t have.
It feels like no one is actually reviewing my case, and Account Health support isn’t helping either. Has anyone dealt with this before? How can I get a real person to look into my case?
Any advice would be greatly appreciated!
3 replies
Seller_y7W9ccUlauftE
Is it for a product you listed for sale?
Seller_npXatenqEOaxn
welcome to the world of seller support inefficiencies and working in Silos. You just need to be persistent and I would call them directly so they can follow up with a proper case log and resolution. Keep fighting the good fight and be persistent.
