How do we get seller feedback?
We have been selling for almost 2 months now. We have had 196 orders during that time at a 95% on time delivery rate and a 0 pre-fulfillment cancellation rate and a 0 late shipping rate. Very little returns. So we have had a lot of successful transactions. We haven't received a single positive feedback. We have received 3 negative feedback.
Is there a trick I'm missing to getting positive feedback? Is there a way to solicit feedback from customers?
How do we get seller feedback?
We have been selling for almost 2 months now. We have had 196 orders during that time at a 95% on time delivery rate and a 0 pre-fulfillment cancellation rate and a 0 late shipping rate. Very little returns. So we have had a lot of successful transactions. We haven't received a single positive feedback. We have received 3 negative feedback.
Is there a trick I'm missing to getting positive feedback? Is there a way to solicit feedback from customers?
1 reply
Seller_4zBzdtgCyS9EI
Sadly, on Amazon most buyers only leave seller feedback when they have an issue. Amazon doesn't make it "easy" to leave seller feedback either. For reviews, they pop in a list and you can leave multiple in minutes, for seller feedback, you have to go to each order and open that link....