Premium A+ content still not granted after meeting eligibility criteria.
As the title states we have met the eligibility criteria for Premium A+ content, but we still don't have access after 3-4 months of waiting. Every time I start a a new case, I get the generic response of how to be eligible for the premium A+ content and no further help after that. Has anyone had any success with reaching out to Amazon in regards to status of approval or actually getting access to premium A+ content?
Premium A+ content still not granted after meeting eligibility criteria.
As the title states we have met the eligibility criteria for Premium A+ content, but we still don't have access after 3-4 months of waiting. Every time I start a a new case, I get the generic response of how to be eligible for the premium A+ content and no further help after that. Has anyone had any success with reaching out to Amazon in regards to status of approval or actually getting access to premium A+ content?
5 replies
Seller_Brl5Vufs2xfUr
Bump if anyone has any recommendations or help on this issue i would greatly appreciate it!
Cooper_Amazon
Good Evening @Seller_Brl5Vufs2xfUr,
I am reaching out to one of our A+ Content support contacts to see if they could help review your case. They should get back to us within the next few days with an update. Hope you have a terrific rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_Brl5Vufs2xfUr,
I wanted to follow up with you and let you know I spoke to the A+ content team this morning and you should now be able to use A+ content on the ASIN highlighted in your most recent support case.
Please let me know if you still run into any issues regarding A+ content and I will follow up with my point of contact. Have a lovely rest of the week and take care. 🎉
Cheers, Cooper_Amazon
