Proof Of Address Documents not being accepted by Amazon
Hello
I am a new seller and want sell on amazon but got some problem in verification process
Amazon have demanded documents for proof of address for point of contact person which i have provided in shape of physical bank account statement name and address mentioned as same as in seller central
But they rejected it
Then again I upload E-Statement which was generated direct from Bank’s app of another physical bank but they rejected that also and mailed me that generate statement from direct Bank’s app I again Upload E-Statement (Direct generated from app) and now its been 12 days its still in verification
Anyone can help me in this matter?
Proof Of Address Documents not being accepted by Amazon
Hello
I am a new seller and want sell on amazon but got some problem in verification process
Amazon have demanded documents for proof of address for point of contact person which i have provided in shape of physical bank account statement name and address mentioned as same as in seller central
But they rejected it
Then again I upload E-Statement which was generated direct from Bank’s app of another physical bank but they rejected that also and mailed me that generate statement from direct Bank’s app I again Upload E-Statement (Direct generated from app) and now its been 12 days its still in verification
Anyone can help me in this matter?
20 replies
Seller_esvgLzKXw2YAl
I very much doubt that a statement generated from an App will be acceptable.
I’d suggest that you contact the bank directly and ask them to send you a proper statement.
Also, you need to double check that your details match exactly.
Seller_7VbclcPFFRTnc
What country are you living in and what type of bank account ?
Do you have a utility bill instead or other from the list ?
Are you ltd and if so, have you put your residential address ?
Seller_NoMNQDGnEW5Bx
Verification of a limited company can take a while so if you’ve had no reply since your last submission it could just be being verified.
Did you submit all your documents from companies House as well?
