Fake reviews
Hi All,
I'm probably beating a dead horse here per seller support's answer to my case.
I launched a brand new product - no units have sold, heck, it's not even checked in to FBA yet. To my surprise, there are 3 1-star fake reviews all in the same vein. I reported the listings and even raised a case with support but got the standard boilerplate response. If a mod could look into this latest case (#16519152351), that would be great. This situation really incenses me.
Thank you
Fake reviews
Hi All,
I'm probably beating a dead horse here per seller support's answer to my case.
I launched a brand new product - no units have sold, heck, it's not even checked in to FBA yet. To my surprise, there are 3 1-star fake reviews all in the same vein. I reported the listings and even raised a case with support but got the standard boilerplate response. If a mod could look into this latest case (#16519152351), that would be great. This situation really incenses me.
Thank you
4 replies
Cooper_Amazon
Good Evening @Seller_S6PpveaZys7Kr,
I have escalated CASE ID 16519152351 associated to the 3 - 1 star reviews left on your ASIN to our feedback team. I cannot guarantee the product feedback will get removed but it doesn't hurt to get a second pair of eyes to take a look the situation. The team should get back to us within the next few business days. I look forward to following up with you soon. Until then, have a wonderful weekend and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_S6PpveaZys7Kr
I wanted to follow up with you to let you know, at this time the team has finished their review of the reported reviews. While I cannot provide specific updates, any changes to your product reviews can be seen on your product's review section of the detail page.
Thank you for your understanding and have a marvelous rest of your Monday!
Cheers, Cooper_Amazon
