Seller_0zbX9NtqpiAIv
Product not as described - Refund issued to buyer - FBA
We have non-returnable products listed on Amazon that are fulfilled through FBA.
However, Amazon has issued a refund to a buyer citing the reason: 'Product not as described.'
What happens next, and how should we handle such issues?
The Amazon Seller Support team is not providing a clear explanation for the refund.
Tags:Refunds
10
Seller_0zbX9NtqpiAIv
Product not as described - Refund issued to buyer - FBA
We have non-returnable products listed on Amazon that are fulfilled through FBA.
However, Amazon has issued a refund to a buyer citing the reason: 'Product not as described.'
What happens next, and how should we handle such issues?
The Amazon Seller Support team is not providing a clear explanation for the refund.
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