the product has been mistakenly classified as a "bath salt drug."
My product has been mistakenly classified as a "bath salt drug." Please note that our product is a cosmetic-grade bath additive intended solely for external use. It contains no synthetic cathinones.
The most frustrating part is that no matter what information I provide, I keep getting the same automated response: 'This product has been identified as an illegal bath salt drug. We prohibit the listing or sale on Amazon.com of bath salt style drugs.
This is really frustrating. Does anyone know how to resolve this issue?
Case ID: 17741486111.
the product has been mistakenly classified as a "bath salt drug."
My product has been mistakenly classified as a "bath salt drug." Please note that our product is a cosmetic-grade bath additive intended solely for external use. It contains no synthetic cathinones.
The most frustrating part is that no matter what information I provide, I keep getting the same automated response: 'This product has been identified as an illegal bath salt drug. We prohibit the listing or sale on Amazon.com of bath salt style drugs.
This is really frustrating. Does anyone know how to resolve this issue?
Case ID: 17741486111.
4 replies
Atlas_Amazon
Hello @Seller_9ULg52B4cy2lm
Case ID: 17741486111.
Thank you for the information provided regarding the recent issues that you encountered. I know that it can be difficult to navigate this type of concern so I do want to get you assistance in moving forward. I was able to review the case details that you shared, and did see where our team has transferred your information to another team to get more insight.
As of now, it does not appear they have any updates available on the situation, but I will continue to monitor for any details that can be shared. If you receive any new messaging or observe any changes in the status, I will encourage you to refer to this thread so that guidance can be provided to you.
Best,
Atlas
