FedEx Not Available Option for Buy Shipping
We're having issues with FedEx not being an option on any of our shipments in the Buy Shipping window.
Anyone else experiencing this?
FedEx Not Available Option for Buy Shipping
We're having issues with FedEx not being an option on any of our shipments in the Buy Shipping window.
Anyone else experiencing this?
13 replies
KJ_Amazon
@Seller_4UM8yjmyTV3Aj Thanks for the heads-up on that issue.
Some sellers reported issues selecting UPS this morning, but not FedEx.
Have you filed a support case with details I can check, and can you provide some more details?
Is FedEx was not appearing at all in the carrier filter, with all FedEx options showing as: "The selected shipping service cannot be purchased"?
Is FedEx appearing as eligible, but attempting to do so returning "Error occurred. Please try with a different delivery method"?
Seller_uhEhsac3sVXet
We are facing the same issue as well for almost a week now.
KJ_Amazon
Hello @Seller_uhEhsac3sVXet Our partner teams are continuing to investigate these seller reports to make updates, and I am sharing cases/issues with that team. Please check back if you see any changes to your Buy Shipping availability.
