Seller Account is Locked due Unusual Activity
Please be informed that I have a new seller account, opened 2/3 months ago which account is Temporarily Hold due to unusual activity. That's why I can't login to my account. Maybe it requires some proof, like a passport / etc. I've tried to get support from Amazon, every time they replied automatically & says it's under review. But till now I'm waiting for 2 months & not getting any solution. My account was login through different IP address which may be an issue.
I got a reply which said me to sign in & follow on screen instructions. But, I can't sign in, That's why I can't do that. Earlier one reply was asking to upload my Govt ID, But I didn't get access to upload it.
Till now I'm not clear what To do??
How can I get help from them?
Case: 12471919631
Case: 12633131021
Case: 12729050711
Case: 12729543011
CASE 12726896491
CASE 12861220361
Anyway, I need one active account to start
Seller Account is Locked due Unusual Activity
Please be informed that I have a new seller account, opened 2/3 months ago which account is Temporarily Hold due to unusual activity. That's why I can't login to my account. Maybe it requires some proof, like a passport / etc. I've tried to get support from Amazon, every time they replied automatically & says it's under review. But till now I'm waiting for 2 months & not getting any solution. My account was login through different IP address which may be an issue.
I got a reply which said me to sign in & follow on screen instructions. But, I can't sign in, That's why I can't do that. Earlier one reply was asking to upload my Govt ID, But I didn't get access to upload it.
Till now I'm not clear what To do??
How can I get help from them?
Case: 12471919631
Case: 12633131021
Case: 12729050711
Case: 12729543011
CASE 12726896491
CASE 12861220361
Anyway, I need one active account to start
3 replies
Cooper_Amazon
Good Afternoon @SKM_Shop - I wanted to check in on your thread and see if you still required assistance regarding your account possibly having suspicious activity.
If you have already worked with Selling Partner Support, I’d be happy to start investigating if you could provide me with the case ID.
If the issue is already resolved, please disregard this message and have a wonderful week. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. ~ Cooper_Amazon
