I received an incorrect policy warning
I have received two performance notification policy warnings regarding specific ASIN B0CGJ4L2QG, stating that I have received reports stating that my contribution to the product detail page violated our product detail page editing rules by changing the product detail page to be completely different from the original product listed, resulting in the removal of my product detail page and my sales account being closed
ASIN that violates policy: B0CGJ4L2QG
Attribute of illegal contribution: item name and bullet point
I object to the policy warning because I believe my actions are compliant. My modifications to the product description did not alter the basic information of the original product. I only made slight modifications to the title and updated the product bullet point in subsequent revisions to make it more accurate and detailed.
I need to provide the modification information recorded in the Amazon system for this ASIN as evidence. but my account has been closed, I am unable to successfully contact seller support to retrieve my past modification records for this ASIN and use them to prove the compliance of my modifications. Please help me check the modification records in the system or provide feedback on this issue.
I received an incorrect policy warning
I have received two performance notification policy warnings regarding specific ASIN B0CGJ4L2QG, stating that I have received reports stating that my contribution to the product detail page violated our product detail page editing rules by changing the product detail page to be completely different from the original product listed, resulting in the removal of my product detail page and my sales account being closed
ASIN that violates policy: B0CGJ4L2QG
Attribute of illegal contribution: item name and bullet point
I object to the policy warning because I believe my actions are compliant. My modifications to the product description did not alter the basic information of the original product. I only made slight modifications to the title and updated the product bullet point in subsequent revisions to make it more accurate and detailed.
I need to provide the modification information recorded in the Amazon system for this ASIN as evidence. but my account has been closed, I am unable to successfully contact seller support to retrieve my past modification records for this ASIN and use them to prove the compliance of my modifications. Please help me check the modification records in the system or provide feedback on this issue.
7 replies
Stevie_Amazon
Hi there @Seller_auolDPQA0Cc97,
I hope this finds you well!
I understand you have received a listing level warning for a violation of the product detail page rules.
What information did you change or alter? Even when you believe something could enhance a product description, it could be inaccurate or contribute to this type of violation.
- You may only update detail pages to better or more accurately describe the product as originally listed. For example, permissible updates include additional details, clarifications, grammatical fixes, or removal of content that violates Amazon policy.
- You must not use an existing listing for a new version of a product. This includes changes in color, size, material, features, and product name. Instead, create a new product detail page for each new version. For example, a manufacturer updates its streaming media player by adding a new remote control with four buttons instead of two. This product is materially different from the older version and it must be listed as a new ASIN.
- If you choose to re-brand a product, please refer to Amazon Brand Name Policy page for minor Brand name changes. Any major Brand Name change requests are considered re-branding and will not be supported. To protect Customer trust and ensure catalog quality, we ask that you create a new ASIN for the new product.
If you can provide further insight into this, the Forums community and I can better support you here.
All the best,
Stevie
