Update permanent address tax information W-8
Hello,
Is there anyone from Amazon or another user who could help me? I have a banner on my account saying that my account is at risk of deactivation because I need to confirm the information on my W-8 U.S. Tax Identification Information. As a foreign seller, I have to confirm my W-8 every three years. The problem is that when I try to confirm my details in the tax identification information section, the "permanent address" that appears is the first address when I registered on Amazon (currently, the correct address is my business address, which Amazon verified last year by sending a postcard).
Has anyone had experience changing their permanent address without any issues? I've opened a case with Amazon, but I haven’t received a response. Thank you.
Case ID : 16527334471
Update permanent address tax information W-8
Hello,
Is there anyone from Amazon or another user who could help me? I have a banner on my account saying that my account is at risk of deactivation because I need to confirm the information on my W-8 U.S. Tax Identification Information. As a foreign seller, I have to confirm my W-8 every three years. The problem is that when I try to confirm my details in the tax identification information section, the "permanent address" that appears is the first address when I registered on Amazon (currently, the correct address is my business address, which Amazon verified last year by sending a postcard).
Has anyone had experience changing their permanent address without any issues? I've opened a case with Amazon, but I haven’t received a response. Thank you.
Case ID : 16527334471
5 replies
Emet_Amazon
Hello @Seller_kIyH8TFuNbaSP,
Thank you for posting your concerns with trying to update and verify your information.
After reviewing the case and information provided, I can confirm that this is currently pending review with the appropriate teams and all examples of your situation are with them. Once they have complete their review, you should receive a performance notification. If I happen to receive any updates on this I will follow up here with you.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_kIyH8TFuNbaSP,
Thank you for following up on this.
This particular review teams may not provide me updates on the situation due to the subject being tax related. Have you received any updates or notifications on the situation. Although these teams may not provide me direct updates, they will still take the appropriate actions and or issue communication. I have in the mean time reached back out to this team for follow up information on the situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_kIyH8TFuNbaSP,
I am following up as I have received an update.
I received an update that the situation has now been resolved as of 11/28/24. I do advise if you continue to experience this situation to offer a detailed explanation of the situation or post screenshots of the situation or errors, as these will help in working with the appropriate teams on a resolution.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
