Amazon Promo Rebate Charges
I have been charged $5300 in Amazon "Promo Rebate" fees in the month of January and February. We have NOT run any Amazon Promo Rebates. I have spoke with several Amazon Customer Service Reps and have been told several different things. I've been told that this is a "New Amazon Policy" and I was also told "Promo Rebates are showing as a charge, but they're not actually a charge." Is anyone else having this issue? Am I actually getting charged for something that I never signed up for?
Amazon Promo Rebate Charges
I have been charged $5300 in Amazon "Promo Rebate" fees in the month of January and February. We have NOT run any Amazon Promo Rebates. I have spoke with several Amazon Customer Service Reps and have been told several different things. I've been told that this is a "New Amazon Policy" and I was also told "Promo Rebates are showing as a charge, but they're not actually a charge." Is anyone else having this issue? Am I actually getting charged for something that I never signed up for?
1 reply
Steve_Amazon
Hi @Seller_SQ6skpl3qkJk8,
Steve from Amazon here, thank you for the post. I am reaching out to see if you still need assistance with this? If so, can you please provide the latest case ID your created to seller support for this?
I am happy to review this further if needed.
Thanks,
Steve
