UNFIAR & UNETHICAL POLICY
1] REFUND COMMISSION FEES :
SEE THAT CURRENTLY AMAZON HAS VERY UNFAIR & UNETHICAL REFUND COMMISSION
FESS POLICY WHY EVERY THING SHOULD BE SIMPLY CHARGED TO SELLER FOR BUYER
ABUSE , NO REFUND COMMISSION CHARGES TO BE TAKE ON SUCH RETURN REASON
A] ORDER IN ERROR -Return Reason: Ordered wrong style/size/colour WHERE
BUYER AGGRED THAT ITS HIS MISTAKE TO ORDER WRONG THING
B] NO LONGER NEEDED - WHERE BUYER DONT WANT PRODUCT WHAT HE ORDER
C] AVAILABLE AT CHEPER PRICE - IN NO MARKET PLACE ANYBODY GIVES GUREENTE
FOR PRICE FLUCTUATION
D] UNAUTHORIZED PURCHASE - ITS BUYER ABUSE
E] REPLACMENT ORDER WHERE BUYER WANT TO EXCHANGE PRODUCT WHICH IS NOT
POSSIBLE FOR SELLER OR APPROVED BY AMAZON POLICY IN SUCH SCENIRIO BUYERS
REFUND
F] COMPATABLITY ISSUE WITH BUYER DEVICE -Incompatible or not useful for
intended purpose
G] Return Reason: Performance or quality not adequate - ITS MANUFACTURER
ISSUE HOW SELLER IS LIABLE FOR BRANDED PRODUCTS
H] Return Reason: Damaged during delivery / Return Reason: Item arrived too
late -ITS ATS HANDELING ISSUE
I] WHERE TRACKING SHOWING DELIVERED & AMAZON CSS TEAM REFUNDED TO BUYER
UNDER ORDER NOT DELIVERED
J] IF BUYER PLACE 1 ORDER FOR MULTIPLE ASIN HOW AMAZON CHARGED EACH ASIN
REFUND COMMISSION MULTIPLE TIMES FOR ( ASIN WISE ) IT SHOULD BE 1 SINGLR
REFUND COMMISSION TO BE CHARGED PER ORDER NOT PER ASIN
IN SUCH ALL ABOVE CRTERIAL THEIR IS NO MISTAKE FROM SELLER SIDE SO HOW
SELLER IS LIBALE FOR REFUND COMMISSION FEES ???????????? CURRENT POLICY IS
UNETHICAL
2] delivered/customer rejected shipments
AS PER DISCUSS EARLIER WE ARE FACEING ISSUE RELATED TO CUSTOMER REJECT /
UNDLIVERED PARCELS FROM LAST 1 YEAR IN SUCH RETURN WE RECIVING TORNED /
EXCHNGED / THEFTED MATERIAL BY ATS TEAM MEMBER , AS WE ARE RECEIVING EACH &
EVERY SUCH RETURNES IN NON SELLABLE CONDIYION WE RAISE MULTIPLE CASES &
ESCLATED TO ESCLATION DEPT ALSO BUT NOTHING HAS BEEN WORKED ON ISSUE FROM
LAST 1 YEAR & STILL WE ARE GETTING SUCH RETURNES IN NON SELLABLE CONDITION
PRODUCT & ITS 100 % LOSS TO US FOR FOOLISH WORKING OF ATS TEAM , IN SUCH
SCENIRO YOUA SKED SELLER TO FILE SAFE T CLAIM BUT AS PER SAFE T CLAIM
POLICY OF 8 % IS UNFAIR AS ITS MISTAKE FROM ATS WORKING HOW SELLER IS
LIABLE FOR SUCH ISSUE IN THIS ISSUE AS YOU AWARE SAFE T TEAM IS BLACK
MAILER & DENY CLAIMS -CHECK ATTACHED SHEETS OF ORDER ID`S WHAER WE GET
INSUFFICENT CLAIM AMT & DENY OF CLAIMS 100 % -DENIED - FOR ATS WORKING
ISSUE WHY SELLER CAN BEAR LOSS
3] Return and Refund policy for Easy Ship -MAJOR ISSUE OF AMAZON RETURN &
REPLACMENT POLICY AS YOU CAN UNDERSTAND THIS IS INDIA & THEIR ARE LOTS OF
FRAUDERS WHO TAKE ADVANTAGE OF AMAZON LIBEREL & BLIND RETURN & REFUND
POLICY - WHERE AMAZON SHOULD TAKE NEW NEW POLICY FOR BUYER
IN SENORIO WHERE BUYER ASKED FOR RETURN & REPLACMENT :
A] Return Reason: Defective/Does not work properly - SEE TAHT SELLER IS
SELLING A BRAND PRODUCT & ITS WARRNATED BY MANUDACTURER HOW SELLER CAN
GURANTEED FOR MANUFACTURING DEFECT OF PRODUCT , BUYER HAS TO CONTACT
MANUFACTURER CUSTOMER CARE & GET IT RESOLVED ISSUE , HOW MARKET PLACE &
SELLER IS LIBALE AS WARRNATY PROVIDED BY MANUFACTURER NOT BY SELLER
B] Return Reason: Different from what was ordered / Return Reason: Missing
parts or accessories / Return Reason: Different from what was ordered /
Return Reason: Item damaged due to poor packaging -COMPULSARY ASKED BUYER
TO PROVIDED RECIVED PARCEL VIDEO MAKE THIS THING COMPULSARY FOR ALL BUYERS
YOU WILL FIND THAT 99.99 % FRAUD BUYERS STOP DOING FRAUDS
AS YOU AWARE EVERY YEAR AMAZON HAS TO INCRESE CHARGES ON SELLER BY WAY OF
COMMISSION FEES / SHIPPING FEES / FIXED CLOSING FEES , WHY ? AMAZON SHOULD
UNDERSTAND IT IS LOSS CAN BE BAYERED BY AMAZON SO SIMPLE THING DUE TO SOME
OF FOOLISH POLICY & UNPRACTICAL POLICY OF MANAGMENT / POLICY MAKER TEAM
AS WE AWARE YOUR POLICY MAKER & MANAGEMENT TEAM DOES NOT HAVE PRACTICAL
EXPERIENCE THEY SEAT IN A/C OFFICE DREMING POLICY & IMPLIMENT IN UNETHICAL
& UNPRACTICAL MAANER , EVEN THOSE PEOPLE DONT HAVE GUDS TO TALK WITH SELLER
TO DISCUSS WHAT ISSUE FACED BY SELLER
4] MAJOR ISSUE IN AMAZON IS SAFE T TEAM MEMBERS UNETHICAL & BLACK MAILING
SERVICE -ATTAHCED LIST OF ORDER ID`S WHERE UNETHICALLY CLAIN IS DENIED &
VERY LESS REIMBURSEMENT WHICH WILL NOT COVER EVEN OUR PURCHASE PRODUCT
PRICES , REFER ATTACH ORDER ID`S REFER CLAIM & WORK IN ETHCIAL WAYS TO GET
PROPER REIMBURSEMENT AMT
TO DISCUSS MORE IN DETAILS YOU ARE FREE TO CALL US ON {moderator Edit: personal Information}
MON TO SAT
9AM TO 5 PM
HINDI
HOPE YOU CAN FAIRLY WORK ON OUR FEEDBACK ON PROPER ETHICAL WAY IN PRIORITY
BASIS
UNFIAR & UNETHICAL POLICY
1] REFUND COMMISSION FEES :
SEE THAT CURRENTLY AMAZON HAS VERY UNFAIR & UNETHICAL REFUND COMMISSION
FESS POLICY WHY EVERY THING SHOULD BE SIMPLY CHARGED TO SELLER FOR BUYER
ABUSE , NO REFUND COMMISSION CHARGES TO BE TAKE ON SUCH RETURN REASON
A] ORDER IN ERROR -Return Reason: Ordered wrong style/size/colour WHERE
BUYER AGGRED THAT ITS HIS MISTAKE TO ORDER WRONG THING
B] NO LONGER NEEDED - WHERE BUYER DONT WANT PRODUCT WHAT HE ORDER
C] AVAILABLE AT CHEPER PRICE - IN NO MARKET PLACE ANYBODY GIVES GUREENTE
FOR PRICE FLUCTUATION
D] UNAUTHORIZED PURCHASE - ITS BUYER ABUSE
E] REPLACMENT ORDER WHERE BUYER WANT TO EXCHANGE PRODUCT WHICH IS NOT
POSSIBLE FOR SELLER OR APPROVED BY AMAZON POLICY IN SUCH SCENIRIO BUYERS
REFUND
F] COMPATABLITY ISSUE WITH BUYER DEVICE -Incompatible or not useful for
intended purpose
G] Return Reason: Performance or quality not adequate - ITS MANUFACTURER
ISSUE HOW SELLER IS LIABLE FOR BRANDED PRODUCTS
H] Return Reason: Damaged during delivery / Return Reason: Item arrived too
late -ITS ATS HANDELING ISSUE
I] WHERE TRACKING SHOWING DELIVERED & AMAZON CSS TEAM REFUNDED TO BUYER
UNDER ORDER NOT DELIVERED
J] IF BUYER PLACE 1 ORDER FOR MULTIPLE ASIN HOW AMAZON CHARGED EACH ASIN
REFUND COMMISSION MULTIPLE TIMES FOR ( ASIN WISE ) IT SHOULD BE 1 SINGLR
REFUND COMMISSION TO BE CHARGED PER ORDER NOT PER ASIN
IN SUCH ALL ABOVE CRTERIAL THEIR IS NO MISTAKE FROM SELLER SIDE SO HOW
SELLER IS LIBALE FOR REFUND COMMISSION FEES ???????????? CURRENT POLICY IS
UNETHICAL
2] delivered/customer rejected shipments
AS PER DISCUSS EARLIER WE ARE FACEING ISSUE RELATED TO CUSTOMER REJECT /
UNDLIVERED PARCELS FROM LAST 1 YEAR IN SUCH RETURN WE RECIVING TORNED /
EXCHNGED / THEFTED MATERIAL BY ATS TEAM MEMBER , AS WE ARE RECEIVING EACH &
EVERY SUCH RETURNES IN NON SELLABLE CONDIYION WE RAISE MULTIPLE CASES &
ESCLATED TO ESCLATION DEPT ALSO BUT NOTHING HAS BEEN WORKED ON ISSUE FROM
LAST 1 YEAR & STILL WE ARE GETTING SUCH RETURNES IN NON SELLABLE CONDITION
PRODUCT & ITS 100 % LOSS TO US FOR FOOLISH WORKING OF ATS TEAM , IN SUCH
SCENIRO YOUA SKED SELLER TO FILE SAFE T CLAIM BUT AS PER SAFE T CLAIM
POLICY OF 8 % IS UNFAIR AS ITS MISTAKE FROM ATS WORKING HOW SELLER IS
LIABLE FOR SUCH ISSUE IN THIS ISSUE AS YOU AWARE SAFE T TEAM IS BLACK
MAILER & DENY CLAIMS -CHECK ATTACHED SHEETS OF ORDER ID`S WHAER WE GET
INSUFFICENT CLAIM AMT & DENY OF CLAIMS 100 % -DENIED - FOR ATS WORKING
ISSUE WHY SELLER CAN BEAR LOSS
3] Return and Refund policy for Easy Ship -MAJOR ISSUE OF AMAZON RETURN &
REPLACMENT POLICY AS YOU CAN UNDERSTAND THIS IS INDIA & THEIR ARE LOTS OF
FRAUDERS WHO TAKE ADVANTAGE OF AMAZON LIBEREL & BLIND RETURN & REFUND
POLICY - WHERE AMAZON SHOULD TAKE NEW NEW POLICY FOR BUYER
IN SENORIO WHERE BUYER ASKED FOR RETURN & REPLACMENT :
A] Return Reason: Defective/Does not work properly - SEE TAHT SELLER IS
SELLING A BRAND PRODUCT & ITS WARRNATED BY MANUDACTURER HOW SELLER CAN
GURANTEED FOR MANUFACTURING DEFECT OF PRODUCT , BUYER HAS TO CONTACT
MANUFACTURER CUSTOMER CARE & GET IT RESOLVED ISSUE , HOW MARKET PLACE &
SELLER IS LIBALE AS WARRNATY PROVIDED BY MANUFACTURER NOT BY SELLER
B] Return Reason: Different from what was ordered / Return Reason: Missing
parts or accessories / Return Reason: Different from what was ordered /
Return Reason: Item damaged due to poor packaging -COMPULSARY ASKED BUYER
TO PROVIDED RECIVED PARCEL VIDEO MAKE THIS THING COMPULSARY FOR ALL BUYERS
YOU WILL FIND THAT 99.99 % FRAUD BUYERS STOP DOING FRAUDS
AS YOU AWARE EVERY YEAR AMAZON HAS TO INCRESE CHARGES ON SELLER BY WAY OF
COMMISSION FEES / SHIPPING FEES / FIXED CLOSING FEES , WHY ? AMAZON SHOULD
UNDERSTAND IT IS LOSS CAN BE BAYERED BY AMAZON SO SIMPLE THING DUE TO SOME
OF FOOLISH POLICY & UNPRACTICAL POLICY OF MANAGMENT / POLICY MAKER TEAM
AS WE AWARE YOUR POLICY MAKER & MANAGEMENT TEAM DOES NOT HAVE PRACTICAL
EXPERIENCE THEY SEAT IN A/C OFFICE DREMING POLICY & IMPLIMENT IN UNETHICAL
& UNPRACTICAL MAANER , EVEN THOSE PEOPLE DONT HAVE GUDS TO TALK WITH SELLER
TO DISCUSS WHAT ISSUE FACED BY SELLER
4] MAJOR ISSUE IN AMAZON IS SAFE T TEAM MEMBERS UNETHICAL & BLACK MAILING
SERVICE -ATTAHCED LIST OF ORDER ID`S WHERE UNETHICALLY CLAIN IS DENIED &
VERY LESS REIMBURSEMENT WHICH WILL NOT COVER EVEN OUR PURCHASE PRODUCT
PRICES , REFER ATTACH ORDER ID`S REFER CLAIM & WORK IN ETHCIAL WAYS TO GET
PROPER REIMBURSEMENT AMT
TO DISCUSS MORE IN DETAILS YOU ARE FREE TO CALL US ON {moderator Edit: personal Information}
MON TO SAT
9AM TO 5 PM
HINDI
HOPE YOU CAN FAIRLY WORK ON OUR FEEDBACK ON PROPER ETHICAL WAY IN PRIORITY
BASIS
12 replies
Seller_4YBWJcHiDxJyN
1] REFUND COMMISSION FEES :
SEE THAT CURRENTLY AMAZON HAS VERY UNFAIR & UNETHICAL REFUND COMMISSION
FESS POLICY WHY EVERY THING SHOULD BE SIMPLY CHARGED TO SELLER FOR BUYER
ABUSE , NO REFUND COMMISSION CHARGES TO BE TAKE ON SUCH RETURN REASON
A] ORDER IN ERROR -Return Reason: Ordered wrong style/size/colour WHERE
BUYER AGGRED THAT ITS HIS MISTAKE TO ORDER WRONG THING
B] NO LONGER NEEDED - WHERE BUYER DONT WANT PRODUCT WHAT HE ORDER
C] AVAILABLE AT CHEPER PRICE - IN NO MARKET PLACE ANYBODY GIVES GUREENTE
FOR PRICE FLUCTUATION
D] UNAUTHORIZED PURCHASE - ITS BUYER ABUSE
E] REPLACMENT ORDER WHERE BUYER WANT TO EXCHANGE PRODUCT WHICH IS NOT
POSSIBLE FOR SELLER OR APPROVED BY AMAZON POLICY IN SUCH SCENIRIO BUYERS
REFUND
F] COMPATABLITY ISSUE WITH BUYER DEVICE -Incompatible or not useful for
intended purpose
G] Return Reason: Performance or quality not adequate - ITS MANUFACTURER
ISSUE HOW SELLER IS LIABLE FOR BRANDED PRODUCTS
H] Return Reason: Damaged during delivery / Return Reason: Item arrived too
late -ITS ATS HANDELING ISSUE
I] WHERE TRACKING SHOWING DELIVERED & AMAZON CSS TEAM REFUNDED TO BUYER
UNDER ORDER NOT DELIVERED
J] IF BUYER PLACE 1 ORDER FOR MULTIPLE ASIN HOW AMAZON CHARGED EACH ASIN
REFUND COMMISSION MULTIPLE TIMES FOR ( ASIN WISE ) IT SHOULD BE 1 SINGLR
REFUND COMMISSION TO BE CHARGED PER ORDER NOT PER ASIN
IN SUCH ALL ABOVE CRTERIAL THEIR IS NO MISTAKE FROM SELLER SIDE SO HOW
SELLER IS LIBALE FOR REFUND COMMISSION FEES ???????????? CURRENT POLICY IS
UNETHICAL
2] delivered/customer rejected shipments
AS PER DISCUSS EARLIER WE ARE FACEING ISSUE RELATED TO CUSTOMER REJECT /
UNDLIVERED PARCELS FROM LAST 1 YEAR IN SUCH RETURN WE RECIVING TORNED /
EXCHNGED / THEFTED MATERIAL BY ATS TEAM MEMBER , AS WE ARE RECEIVING EACH &
EVERY SUCH RETURNES IN NON SELLABLE CONDIYION WE RAISE MULTIPLE CASES &
ESCLATED TO ESCLATION DEPT ALSO BUT NOTHING HAS BEEN WORKED ON ISSUE FROM
LAST 1 YEAR & STILL WE ARE GETTING SUCH RETURNES IN NON SELLABLE CONDITION
PRODUCT & ITS 100 % LOSS TO US FOR FOOLISH WORKING OF ATS TEAM , IN SUCH
SCENIRO YOUA SKED SELLER TO FILE SAFE T CLAIM BUT AS PER SAFE T CLAIM
POLICY OF 8 % IS UNFAIR AS ITS MISTAKE FROM ATS WORKING HOW SELLER IS
LIABLE FOR SUCH ISSUE IN THIS ISSUE AS YOU AWARE SAFE T TEAM IS BLACK
MAILER & DENY CLAIMS -CHECK ATTACHED SHEETS OF ORDER ID`S WHAER WE GET
INSUFFICENT CLAIM AMT & DENY OF CLAIMS 100 % -DENIED - FOR ATS WORKING
ISSUE WHY SELLER CAN BEAR LOSS
3] Return and Refund policy for Easy Ship -MAJOR ISSUE OF AMAZON RETURN &
REPLACMENT POLICY AS YOU CAN UNDERSTAND THIS IS INDIA & THEIR ARE LOTS OF
FRAUDERS WHO TAKE ADVANTAGE OF AMAZON LIBEREL & BLIND RETURN & REFUND
POLICY - WHERE AMAZON SHOULD TAKE NEW NEW POLICY FOR BUYER
IN SENORIO WHERE BUYER ASKED FOR RETURN & REPLACMENT :
A] Return Reason: Defective/Does not work properly - SEE TAHT SELLER IS
SELLING A BRAND PRODUCT & ITS WARRNATED BY MANUDACTURER HOW SELLER CAN
GURANTEED FOR MANUFACTURING DEFECT OF PRODUCT , BUYER HAS TO CONTACT
MANUFACTURER CUSTOMER CARE & GET IT RESOLVED ISSUE , HOW MARKET PLACE &
SELLER IS LIBALE AS WARRNATY PROVIDED BY MANUFACTURER NOT BY SELLER
B] Return Reason: Different from what was ordered / Return Reason: Missing
parts or accessories / Return Reason: Different from what was ordered /
Return Reason: Item damaged due to poor packaging -COMPULSARY ASKED BUYER
TO PROVIDED RECIVED PARCEL VIDEO MAKE THIS THING COMPULSARY FOR ALL BUYERS
YOU WILL FIND THAT 99.99 % FRAUD BUYERS STOP DOING FRAUDS
AS YOU AWARE EVERY YEAR AMAZON HAS TO INCRESE CHARGES ON SELLER BY WAY OF
COMMISSION FEES / SHIPPING FEES / FIXED CLOSING FEES , WHY ? AMAZON SHOULD
UNDERSTAND IT IS LOSS CAN BE BAYERED BY AMAZON SO SIMPLE THING DUE TO SOME
OF FOOLISH POLICY & UNPRACTICAL POLICY OF MANAGMENT / POLICY MAKER TEAM
AS WE AWARE YOUR POLICY MAKER & MANAGEMENT TEAM DOES NOT HAVE PRACTICAL
EXPERIENCE THEY SEAT IN A/C OFFICE DREMING POLICY & IMPLIMENT IN UNETHICAL
& UNPRACTICAL MAANER , EVEN THOSE PEOPLE DONT HAVE GUDS TO TALK WITH SELLER
TO DISCUSS WHAT ISSUE FACED BY SELLER
4] MAJOR ISSUE IN AMAZON IS SAFE T TEAM MEMBERS UNETHICAL & BLACK MAILING
SERVICE -ATTAHCED LIST OF ORDER ID`S WHERE UNETHICALLY CLAIN IS DENIED &
VERY LESS REIMBURSEMENT WHICH WILL NOT COVER EVEN OUR PURCHASE PRODUCT
PRICES , REFER ATTACH ORDER ID`S REFER CLAIM & WORK IN ETHCIAL WAYS TO GET
PROPER REIMBURSEMENT AMT
HOPE YOU CAN FAIRLY WORK ON OUR FEEDBACK ON PROPER ETHICAL WAY IN PRIORITY BASIS
Seller_xlZGxh3YeksMF
So true. Buyer abuse is the reason many sellers quit the Marketplace and amazon has done nothing towards that.
Seller_is03X1skCPEs4
So true. Buyer abuse is the reason sellers quit the Marketplace and amazon has done nothing towards that.
Adam_Amazon_
Hi @Seller_4YBWJcHiDxJyN,
Sharing personal information such as: mobile numbers, and emails is not allowed by our Community Guidelines.
Regards,
Adam
Seller_TuJeyYQR4XdKK
This practice of Amazon is like.. might is right.. but question is untill when...as Jio is soon coming in a big way..then what if they make compition sweat 💦
Seller_d4h6efIZVnJCE
always keep backup and start your own website as early as possible. this marketplaces are not depended on us they have their own selling partners and anytime they can kick out small sellers from the system. so start diverting some of your time for your website.
Seller_8JaMaXEjT3I5X
Hello Team, I've been following the discussion about the high refund charges and commission rates on Amazon, and I completely agree with the concerns raised. The current costs are indeed excessive, making it incredibly challenging for us to generate a profit. In fact, we're often selling at a loss due to these high fees and policies that unfairly penalize us for issues beyond our control, like buyer faults.
This situation is becoming increasingly unsustainable, and it feels quite frustrating to face such practices. If Amazon continues with these policies, it makes us question whether it's truly the best platform for our business. We need to explore all possible options and consider how we can push back or adapt to these circumstances. Looking forward to everyone's thoughts on how we can address this moving forward.
Seller_fGg6FITQWGOHk
We sellers can crib and keep on writing these issues on forums day in and day out but it will never be of any use. As amazon will never ever listen to seller's grievances.