My ASINs Brand is changed to another brand
@Julia_Amazon @Winston_Amazon
Hi, I have recently noticed quite few of my ASINs brand is changed to another brand for unknown reason, and I have tried to report this to SS and not getting any satisfactory response.
We have had our ASIN listed under our brand since 2019 and in the back-end it is showing the correct brand, however on the display page it is showing incorrect brand.
Please can you help me rectify this, I have already provided all the details in the case, Case Id: 11092580042
If you require any further information, please let me know
Your help would be much appreciated.
Kind Regards
My ASINs Brand is changed to another brand
@Julia_Amazon @Winston_Amazon
Hi, I have recently noticed quite few of my ASINs brand is changed to another brand for unknown reason, and I have tried to report this to SS and not getting any satisfactory response.
We have had our ASIN listed under our brand since 2019 and in the back-end it is showing the correct brand, however on the display page it is showing incorrect brand.
Please can you help me rectify this, I have already provided all the details in the case, Case Id: 11092580042
If you require any further information, please let me know
Your help would be much appreciated.
Kind Regards
5 replies
Seller_k2X0L9mVRT0pW
Are you brand registered with Amazon? If so report it through that department. If you are not brand registered then you'll be stuck
Seller_2D8IcPmtvwXd7
@Julia_Amazon
Please can you advise on this?
