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New Seller Community

490K members
3.7K discussions
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Seller_1u0LZqAJfZQYU

Upload receipts or invoices

Hi guys,

Freshman here, i recently contacted Amazon support but haven’t received a response yet, which is unusual since they’re typically very prompt. Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?

57 views
4 replies
Tags:Product compliance
00
Reply
user profile
Seller_1u0LZqAJfZQYU

Upload receipts or invoices

Hi guys,

Freshman here, i recently contacted Amazon support but haven’t received a response yet, which is unusual since they’re typically very prompt. Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?

Tags:Product compliance
00
57 views
4 replies
Reply
4 replies
user profile
Seller_OvL8C4BJWiuS9

STOP-receipts are not a valid document to prove authenticity, supply chain and/or your authorization to sell the product.

40
user profile
Seller_kIukTwdhvntAp

"Could someone guide me on the steps to upload my receipts..."

Pay CLOSE attention to what @Seller_OvL8C4BJWiuS9told you.

ALSO, study this post --

https://sellercentral.amazon.com/seller-forums/discussions/t/104507ac-5406-4d6f-be24-fa4926b4fe70?postId=55bdfa5a-e7db-4a1a-b4f7-55ca2f9c2a5a

where @Michelle_Amazonspecifically states "'... you cannot get approved by purchasing from a retail store..."

VACATION MODE NOW before you lose your account...

THEN -- Seller U for the next month or two.

https://sell.amazon.com/learn

img

20
user profile
CR_Amazon

@Seller_1u0LZqAJfZQYU

Hi there, CR here and wanted to hop in and supplement what fellow community members @Seller_OvL8C4BJWiuS9and @Seller_kIukTwdhvntApprovide above. These below resources are important ones to review and understand as well. I'd echo the suggestion of spending as much time as you can in Seller University as there is a ton to learn and absorb. Many sellers go through this information several times before jumping in. Please take a moment to also review the below:

CR_Amazon

10
user profile
Seller_kIukTwdhvntAp

"Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?"

In addition to all of the other responses, @Glenn_Amazon just posted this in the last hour -- (03/18/2025)

https://sellercentral.amazon.com/seller-forums/discussions/t/8a170817-8e58-4c13-99e9-27827beb1931

"3. Nothing you buy from online or physical (brick-and-mortar) retailers can be resold. That would be considered a "counterfeit" product under the new rules and you may risk having your account permanently deactivated. "

For anyone that is unaware, the rules HAVE CHANGED! Note the :

That would be considered a "counterfeit" product under the new rules .

10
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You are not a member of this group
user profile
Seller_1u0LZqAJfZQYU

Upload receipts or invoices

Hi guys,

Freshman here, i recently contacted Amazon support but haven’t received a response yet, which is unusual since they’re typically very prompt. Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?

57 views
4 replies
Tags:Product compliance
00
Reply
user profile
Seller_1u0LZqAJfZQYU

Upload receipts or invoices

Hi guys,

Freshman here, i recently contacted Amazon support but haven’t received a response yet, which is unusual since they’re typically very prompt. Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?

Tags:Product compliance
00
57 views
4 replies
Reply
user profile

Upload receipts or invoices

by Seller_1u0LZqAJfZQYU

Hi guys,

Freshman here, i recently contacted Amazon support but haven’t received a response yet, which is unusual since they’re typically very prompt. Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?

Tags:Product compliance
00
57 views
4 replies
Reply
4 replies
4 replies
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user profile
Seller_OvL8C4BJWiuS9

STOP-receipts are not a valid document to prove authenticity, supply chain and/or your authorization to sell the product.

40
user profile
Seller_kIukTwdhvntAp

"Could someone guide me on the steps to upload my receipts..."

Pay CLOSE attention to what @Seller_OvL8C4BJWiuS9told you.

ALSO, study this post --

https://sellercentral.amazon.com/seller-forums/discussions/t/104507ac-5406-4d6f-be24-fa4926b4fe70?postId=55bdfa5a-e7db-4a1a-b4f7-55ca2f9c2a5a

where @Michelle_Amazonspecifically states "'... you cannot get approved by purchasing from a retail store..."

VACATION MODE NOW before you lose your account...

THEN -- Seller U for the next month or two.

https://sell.amazon.com/learn

img

20
user profile
CR_Amazon

@Seller_1u0LZqAJfZQYU

Hi there, CR here and wanted to hop in and supplement what fellow community members @Seller_OvL8C4BJWiuS9and @Seller_kIukTwdhvntApprovide above. These below resources are important ones to review and understand as well. I'd echo the suggestion of spending as much time as you can in Seller University as there is a ton to learn and absorb. Many sellers go through this information several times before jumping in. Please take a moment to also review the below:

CR_Amazon

10
user profile
Seller_kIukTwdhvntAp

"Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?"

In addition to all of the other responses, @Glenn_Amazon just posted this in the last hour -- (03/18/2025)

https://sellercentral.amazon.com/seller-forums/discussions/t/8a170817-8e58-4c13-99e9-27827beb1931

"3. Nothing you buy from online or physical (brick-and-mortar) retailers can be resold. That would be considered a "counterfeit" product under the new rules and you may risk having your account permanently deactivated. "

For anyone that is unaware, the rules HAVE CHANGED! Note the :

That would be considered a "counterfeit" product under the new rules .

10
Follow this discussion to be notified of new activity
user profile
Seller_OvL8C4BJWiuS9

STOP-receipts are not a valid document to prove authenticity, supply chain and/or your authorization to sell the product.

40
user profile
Seller_OvL8C4BJWiuS9

STOP-receipts are not a valid document to prove authenticity, supply chain and/or your authorization to sell the product.

40
Reply
user profile
Seller_kIukTwdhvntAp

"Could someone guide me on the steps to upload my receipts..."

Pay CLOSE attention to what @Seller_OvL8C4BJWiuS9told you.

ALSO, study this post --

https://sellercentral.amazon.com/seller-forums/discussions/t/104507ac-5406-4d6f-be24-fa4926b4fe70?postId=55bdfa5a-e7db-4a1a-b4f7-55ca2f9c2a5a

where @Michelle_Amazonspecifically states "'... you cannot get approved by purchasing from a retail store..."

VACATION MODE NOW before you lose your account...

THEN -- Seller U for the next month or two.

https://sell.amazon.com/learn

img

20
user profile
Seller_kIukTwdhvntAp

"Could someone guide me on the steps to upload my receipts..."

Pay CLOSE attention to what @Seller_OvL8C4BJWiuS9told you.

ALSO, study this post --

https://sellercentral.amazon.com/seller-forums/discussions/t/104507ac-5406-4d6f-be24-fa4926b4fe70?postId=55bdfa5a-e7db-4a1a-b4f7-55ca2f9c2a5a

where @Michelle_Amazonspecifically states "'... you cannot get approved by purchasing from a retail store..."

VACATION MODE NOW before you lose your account...

THEN -- Seller U for the next month or two.

https://sell.amazon.com/learn

img

20
Reply
user profile
CR_Amazon

@Seller_1u0LZqAJfZQYU

Hi there, CR here and wanted to hop in and supplement what fellow community members @Seller_OvL8C4BJWiuS9and @Seller_kIukTwdhvntApprovide above. These below resources are important ones to review and understand as well. I'd echo the suggestion of spending as much time as you can in Seller University as there is a ton to learn and absorb. Many sellers go through this information several times before jumping in. Please take a moment to also review the below:

CR_Amazon

10
user profile
CR_Amazon

@Seller_1u0LZqAJfZQYU

Hi there, CR here and wanted to hop in and supplement what fellow community members @Seller_OvL8C4BJWiuS9and @Seller_kIukTwdhvntApprovide above. These below resources are important ones to review and understand as well. I'd echo the suggestion of spending as much time as you can in Seller University as there is a ton to learn and absorb. Many sellers go through this information several times before jumping in. Please take a moment to also review the below:

CR_Amazon

10
Reply
user profile
Seller_kIukTwdhvntAp

"Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?"

In addition to all of the other responses, @Glenn_Amazon just posted this in the last hour -- (03/18/2025)

https://sellercentral.amazon.com/seller-forums/discussions/t/8a170817-8e58-4c13-99e9-27827beb1931

"3. Nothing you buy from online or physical (brick-and-mortar) retailers can be resold. That would be considered a "counterfeit" product under the new rules and you may risk having your account permanently deactivated. "

For anyone that is unaware, the rules HAVE CHANGED! Note the :

That would be considered a "counterfeit" product under the new rules .

10
user profile
Seller_kIukTwdhvntAp

"Could someone guide me on the steps to upload my receipts to Amazon as proof of my product’s authenticity?"

In addition to all of the other responses, @Glenn_Amazon just posted this in the last hour -- (03/18/2025)

https://sellercentral.amazon.com/seller-forums/discussions/t/8a170817-8e58-4c13-99e9-27827beb1931

"3. Nothing you buy from online or physical (brick-and-mortar) retailers can be resold. That would be considered a "counterfeit" product under the new rules and you may risk having your account permanently deactivated. "

For anyone that is unaware, the rules HAVE CHANGED! Note the :

That would be considered a "counterfeit" product under the new rules .

10
Reply
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