Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_fKuH8mUFa4oxP

Profile Update Rejexting My New Passport Number as Invalid

Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!

4 views
1 reply
Tags:Account Health, Deactivated, Seller Support
00
Reply
user profile
Seller_fKuH8mUFa4oxP

Profile Update Rejexting My New Passport Number as Invalid

Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!

Tags:Account Health, Deactivated, Seller Support
00
4 views
1 reply
Reply
1 reply
user profile
Emet_Amazon

Hello @Seller_fKuH8mUFa4oxP,

Thank you for posting your concerns with trying to reactivate your account.

user profile
Seller_fKuH8mUFa4oxP
Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!
View post

You mentioned that you couldn't reactivate your account due to us identifying your passport number as being invalid. Although you may have it in your hand, there could be a number of different situations that can or could have occurred. So I can better assess your specific situation, can you please share what type of deactivation, or verification were you going through that requested this information? Can you share your performance notification with information on why your store was deactivated?

I would also ask that you share any related information or case ID's to your situation, this information allows me to research your situation further to provide more accurate guidance, depending on your situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Follow this discussion to be notified of new activity
user profile
Seller_fKuH8mUFa4oxP

Profile Update Rejexting My New Passport Number as Invalid

Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!

4 views
1 reply
Tags:Account Health, Deactivated, Seller Support
00
Reply
user profile
Seller_fKuH8mUFa4oxP

Profile Update Rejexting My New Passport Number as Invalid

Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!

Tags:Account Health, Deactivated, Seller Support
00
4 views
1 reply
Reply
user profile

Profile Update Rejexting My New Passport Number as Invalid

by Seller_fKuH8mUFa4oxP

Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!

Tags:Account Health, Deactivated, Seller Support
00
4 views
1 reply
Reply
1 reply
1 reply
Quick filters
Sort by
user profile
Emet_Amazon

Hello @Seller_fKuH8mUFa4oxP,

Thank you for posting your concerns with trying to reactivate your account.

user profile
Seller_fKuH8mUFa4oxP
Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!
View post

You mentioned that you couldn't reactivate your account due to us identifying your passport number as being invalid. Although you may have it in your hand, there could be a number of different situations that can or could have occurred. So I can better assess your specific situation, can you please share what type of deactivation, or verification were you going through that requested this information? Can you share your performance notification with information on why your store was deactivated?

I would also ask that you share any related information or case ID's to your situation, this information allows me to research your situation further to provide more accurate guidance, depending on your situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Follow this discussion to be notified of new activity
user profile
Emet_Amazon

Hello @Seller_fKuH8mUFa4oxP,

Thank you for posting your concerns with trying to reactivate your account.

user profile
Seller_fKuH8mUFa4oxP
Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!
View post

You mentioned that you couldn't reactivate your account due to us identifying your passport number as being invalid. Although you may have it in your hand, there could be a number of different situations that can or could have occurred. So I can better assess your specific situation, can you please share what type of deactivation, or verification were you going through that requested this information? Can you share your performance notification with information on why your store was deactivated?

I would also ask that you share any related information or case ID's to your situation, this information allows me to research your situation further to provide more accurate guidance, depending on your situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_fKuH8mUFa4oxP,

Thank you for posting your concerns with trying to reactivate your account.

user profile
Seller_fKuH8mUFa4oxP
Pretty straight forward. Can't reactivate my account because Amazon system says my new Passport Number is not valid, even as I though I am holding it in my hand to enter it. No way to communicate with Amazon! Help!!
View post

You mentioned that you couldn't reactivate your account due to us identifying your passport number as being invalid. Although you may have it in your hand, there could be a number of different situations that can or could have occurred. So I can better assess your specific situation, can you please share what type of deactivation, or verification were you going through that requested this information? Can you share your performance notification with information on why your store was deactivated?

I would also ask that you share any related information or case ID's to your situation, this information allows me to research your situation further to provide more accurate guidance, depending on your situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Reply
Follow this discussion to be notified of new activity