Account Deactivated for Multiple Accounts – No Relation to Mentioned Store
Hello,
About two weeks ago, my Amazon UK seller account was deactivated due to a supposed connection with another account in the Polish marketplace. I received an email from Amazon Poland stating that my account was suspended because I own multiple accounts. However, I have never operated or registered a seller account on Amazon Poland, nor do I have any connection to the account mentioned in the email. I clearly explained this in my appeal, but unfortunately, it was rejected.
I submitted a new appeal over a week ago, and it’s still showing as “In Progress.” I strongly believe this is a technical error, as I have no involvement in the Polish marketplace or with the store referenced. I would appreciate any advice on how to proceed or if anyone has faced a similar issue. My goal is simply to restore my account and continue selling within Amazon’s policies.
Thank you.
@Sarah_Amzn
@Julia_Amzn
@JiAlex_Amazon
3 replies
Seller_6oA09Nhj52unl
That’s really strange. You’re saying you have no connection to Poland at all? Then why would you even get a warning from Amazon Poland? Doesn’t make much sense.
Hopefully someone from the team can look into this and help clarify what’s going on.
@Sarah_Amzn @Roberto_Amazon @JiAlex_Amazon @Julia_Amzn
Also, double-check your login history and account access — if someone else accessed your account, you might be able to spot it in your email logs and use that as proof. Did you notice any weird activity on your account or listings lately? Worth checking.
Seller_QuM1AZgzfU9x4
I suspect the person with significant control will know what caused the link. This is one of those Turkish run selling accounts that pretends not to be.
With the director themselves being linked to almost 60 limited companies it isn't hard to believe they could also be linked.
I'd start unraveling that web before blaming a technical error.
