ASIN stranded requiring EC conformity document
Hi everyone, I am having an issue, my item has been removed while they wait for me to send them an EC conformity document, the issue is I don't know what that is or where to get it from. I bought the toys locally but they were end of line items, and purchased a while ago, Do I go back to where I bought them from? what if they don't even know what Im talking about? what do I do then?
this is really stressing me out, thank you in advance for any help from anyone :)
ASIN stranded requiring EC conformity document
Hi everyone, I am having an issue, my item has been removed while they wait for me to send them an EC conformity document, the issue is I don't know what that is or where to get it from. I bought the toys locally but they were end of line items, and purchased a while ago, Do I go back to where I bought them from? what if they don't even know what Im talking about? what do I do then?
this is really stressing me out, thank you in advance for any help from anyone :)
2 replies
Seller_k2X0L9mVRT0pW
it’s the manufacturer who has to provide this Conformity Certificate. You will not be able to provide this given the circumstances under which you purchased these.
Sarah_Amzn
Hello @Seller_yyej0IS1hVGys,
I'm Sarah with Amazon.
To add to what @Seller_k2X0L9mVRT0pWsaid, EC Declaration of Conformity can be obtained from the brand owner, EU/UK importer or EU/UK authorized representative.
Assuming you're referring to a toy, the EC Declaration of Conformity must contain:
- Product Identifier (product image or model number or product description corresponding to provided product images)
- Toys Directive 2009/48/EC and/or other applicable directives
- EN 71-1: Mechanical and physical properties and/or other applicable EN standards
- Signature, name, function of the signatory
Sarah.
