customer return
i have shipped all the orders and now all customers are asking for refund after the package has been shipped and my account also being deactivated . amazon has provided them all refund . i don't know what to do.please help me out...and one customer is replying to email.
customer return
i have shipped all the orders and now all customers are asking for refund after the package has been shipped and my account also being deactivated . amazon has provided them all refund . i don't know what to do.please help me out...and one customer is replying to email.
2 replies
Seller_UfwmtqsaEt9rY
Looks like you are a new seller. I strongly encourage you to go through the Amazon Seller University. You will learn about AZ's expectations, policies and procedures. This will help you mitigate the inconveniences you are experiencing. Here is the link: sellercentral.amazon.ca/learn
Roberto_Amazon
Hello! @Seller_UUapeuUNVIILK
Thank you for using the Forums. I am sorry you are going through this, I have looked into your account and the issue you are experiencing does not relate to the returns.
Please refer to the latest performance notification titled "Your Amazon.ca selling account" for more details and appeal accordingly.
Regards,
Roberto
