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Seller_XraQ651dfxbmW

Compliance Record Shows "Approved" but ASIN Inactive- Can't Appeal

Hello fellow sellers,

I’m facing a critical issue with an ASIN and would appreciate any advice if you’ve encountered something similar:

The Problem

Amazon’s backend generated a compliance record for my product, but it immediately appeared as "Approved" (no pending review).

Despite the "Approved" status, the product was suppressed (listing became inactive).

The appeal button is grayed out/unclickable in Seller Central because the record shows "Approved."

What I’ve Tried:

Relisting the product → Still suppressed.

Contacting Seller Support → Case was escalated to the Account Health team (no resolution after 24+ hours).

Question:

Has anyone dealt with a "ghost compliance block" like this? How did you resolve it? Specifically:

Is there a hidden path to trigger a re-review?

Any known fixes for the stuck "Approved" status?

Should I delete the listing and recreate it entirely?

Thanks in advance! Any insights could save my stranded inventory!

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8 replies
Tags:Product compliance
00
Reply
user profile
Seller_XraQ651dfxbmW

Compliance Record Shows "Approved" but ASIN Inactive- Can't Appeal

Hello fellow sellers,

I’m facing a critical issue with an ASIN and would appreciate any advice if you’ve encountered something similar:

The Problem

Amazon’s backend generated a compliance record for my product, but it immediately appeared as "Approved" (no pending review).

Despite the "Approved" status, the product was suppressed (listing became inactive).

The appeal button is grayed out/unclickable in Seller Central because the record shows "Approved."

What I’ve Tried:

Relisting the product → Still suppressed.

Contacting Seller Support → Case was escalated to the Account Health team (no resolution after 24+ hours).

Question:

Has anyone dealt with a "ghost compliance block" like this? How did you resolve it? Specifically:

Is there a hidden path to trigger a re-review?

Any known fixes for the stuck "Approved" status?

Should I delete the listing and recreate it entirely?

Thanks in advance! Any insights could save my stranded inventory!

Tags:Product compliance
00
12 views
8 replies
Reply
8 replies
user profile
Glenn_Amazon

Hi there @Seller_XraQ651dfxbmW,

Thank you for reaching out regarding your compliance concerns with this ASIN. I'm currently investigating to see what options I can provide. As soon as I have any details I will reach out to you here. Thank you for your understanding.

-Glenn

30
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user profile
Seller_XraQ651dfxbmW

Compliance Record Shows "Approved" but ASIN Inactive- Can't Appeal

Hello fellow sellers,

I’m facing a critical issue with an ASIN and would appreciate any advice if you’ve encountered something similar:

The Problem

Amazon’s backend generated a compliance record for my product, but it immediately appeared as "Approved" (no pending review).

Despite the "Approved" status, the product was suppressed (listing became inactive).

The appeal button is grayed out/unclickable in Seller Central because the record shows "Approved."

What I’ve Tried:

Relisting the product → Still suppressed.

Contacting Seller Support → Case was escalated to the Account Health team (no resolution after 24+ hours).

Question:

Has anyone dealt with a "ghost compliance block" like this? How did you resolve it? Specifically:

Is there a hidden path to trigger a re-review?

Any known fixes for the stuck "Approved" status?

Should I delete the listing and recreate it entirely?

Thanks in advance! Any insights could save my stranded inventory!

12 views
8 replies
Tags:Product compliance
00
Reply
user profile
Seller_XraQ651dfxbmW

Compliance Record Shows "Approved" but ASIN Inactive- Can't Appeal

Hello fellow sellers,

I’m facing a critical issue with an ASIN and would appreciate any advice if you’ve encountered something similar:

The Problem

Amazon’s backend generated a compliance record for my product, but it immediately appeared as "Approved" (no pending review).

Despite the "Approved" status, the product was suppressed (listing became inactive).

The appeal button is grayed out/unclickable in Seller Central because the record shows "Approved."

What I’ve Tried:

Relisting the product → Still suppressed.

Contacting Seller Support → Case was escalated to the Account Health team (no resolution after 24+ hours).

Question:

Has anyone dealt with a "ghost compliance block" like this? How did you resolve it? Specifically:

Is there a hidden path to trigger a re-review?

Any known fixes for the stuck "Approved" status?

Should I delete the listing and recreate it entirely?

Thanks in advance! Any insights could save my stranded inventory!

Tags:Product compliance
00
12 views
8 replies
Reply
user profile

Compliance Record Shows "Approved" but ASIN Inactive- Can't Appeal

by Seller_XraQ651dfxbmW

Hello fellow sellers,

I’m facing a critical issue with an ASIN and would appreciate any advice if you’ve encountered something similar:

The Problem

Amazon’s backend generated a compliance record for my product, but it immediately appeared as "Approved" (no pending review).

Despite the "Approved" status, the product was suppressed (listing became inactive).

The appeal button is grayed out/unclickable in Seller Central because the record shows "Approved."

What I’ve Tried:

Relisting the product → Still suppressed.

Contacting Seller Support → Case was escalated to the Account Health team (no resolution after 24+ hours).

Question:

Has anyone dealt with a "ghost compliance block" like this? How did you resolve it? Specifically:

Is there a hidden path to trigger a re-review?

Any known fixes for the stuck "Approved" status?

Should I delete the listing and recreate it entirely?

Thanks in advance! Any insights could save my stranded inventory!

Tags:Product compliance
00
12 views
8 replies
Reply
8 replies
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Glenn_Amazon

Hi there @Seller_XraQ651dfxbmW,

Thank you for reaching out regarding your compliance concerns with this ASIN. I'm currently investigating to see what options I can provide. As soon as I have any details I will reach out to you here. Thank you for your understanding.

-Glenn

30
Follow this discussion to be notified of new activity
user profile
Glenn_Amazon

Hi there @Seller_XraQ651dfxbmW,

Thank you for reaching out regarding your compliance concerns with this ASIN. I'm currently investigating to see what options I can provide. As soon as I have any details I will reach out to you here. Thank you for your understanding.

-Glenn

30
user profile
Glenn_Amazon

Hi there @Seller_XraQ651dfxbmW,

Thank you for reaching out regarding your compliance concerns with this ASIN. I'm currently investigating to see what options I can provide. As soon as I have any details I will reach out to you here. Thank you for your understanding.

-Glenn

30
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