ACCOUNT INCORRECTLY ISSUED TO THE NORTH AMERICA AND NOT SOUTH AFRICA
I recently created a new AMAZON Seller account via the link: https://sell.amazon.com/global-selling/south-africa. This was meant to be a Seller account ONLY for SOUTH AFRICA. I DO NOT see SOUTH AFRICA on the list of Marketplaces only the US! YOU GUYS ALSO INCORRECTLY BILLED ME 45.99 USD. THE FEE FOR AMAZON SA IS ONLY 1 USD for the individual seller account WHICH ENDS 31 DECEMBER 2023. PLEASE CHANGE MY ACCOUNT TO SOUTH AFRICA AND CORRECT THE INCORRECT OVERCHARGE!
I've been in an hour-long chat with one of the Amazon customer service reps and I've got no help to resolve this issue, my chat was merely "transferred" to the "specialist team" who will reach out to me by email. And every time I use the above link to access the ZA seller's portal, I keep getting re-routed to the US portal.
THIS IS SUPER FRUSTRATING! I have received little to no help in resolving this issue. I continuously get given the same infromation from the specialist team even though I am unable to provide the infromation they need as the information needed pertains to US citizenship, which I don't have.
Extremely POOR experience all around.
ACCOUNT INCORRECTLY ISSUED TO THE NORTH AMERICA AND NOT SOUTH AFRICA
I recently created a new AMAZON Seller account via the link: https://sell.amazon.com/global-selling/south-africa. This was meant to be a Seller account ONLY for SOUTH AFRICA. I DO NOT see SOUTH AFRICA on the list of Marketplaces only the US! YOU GUYS ALSO INCORRECTLY BILLED ME 45.99 USD. THE FEE FOR AMAZON SA IS ONLY 1 USD for the individual seller account WHICH ENDS 31 DECEMBER 2023. PLEASE CHANGE MY ACCOUNT TO SOUTH AFRICA AND CORRECT THE INCORRECT OVERCHARGE!
I've been in an hour-long chat with one of the Amazon customer service reps and I've got no help to resolve this issue, my chat was merely "transferred" to the "specialist team" who will reach out to me by email. And every time I use the above link to access the ZA seller's portal, I keep getting re-routed to the US portal.
THIS IS SUPER FRUSTRATING! I have received little to no help in resolving this issue. I continuously get given the same infromation from the specialist team even though I am unable to provide the infromation they need as the information needed pertains to US citizenship, which I don't have.
Extremely POOR experience all around.
1 reply
Connor_Amazon
Hi @Seller_GGRXclRqMJTlv
Please do not continue to post duplicate threads about this issue as this is against our community guidelines.
Best,
Connor