seller verification - upload issue

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Seller_IZ5UamqlULOjo

seller verification - upload issue

@Winston_Amazon @Ash_AMZ @Sarah_Amzn @Maja_Amazon@Julia_Amazon

Amazon has asked me to provide bank statement again but this time they have asked me to provide hyperwallet statement since they do not accept the currencies my bank account is for but the issue is when I go to my account info>>seller information section, the upload option is for Article of Association, not for bank statement.

Basically the email notification asking me to provide hyperwallet bank statement but the info>>seller information section upload option is for Article of Association.

Previously when they ask for bank statement, the upload option for for proof of address (bank statement) but now the upload option is for Article of association.

I am not sure, should I still upload bank statement, even though the upload option asking me to upload article of association? OR I just need to create hyperwallet account and enter those details in my Amazon account deposit method but in the account info >>seller information, provide Article of association as per upload section?

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Sakura_Amazon_

Hello @Seller_IZ5UamqlULOjo,

Would you mind sharing the Notification that you received regarding the hyperwallet statement? It might help us to understand how to upload the data.

Please remember to remove any personal data. 

Thank you,

Sakura 

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