Amazon Catalog is not matching changes to our inventory
Our amazon catalog that is live is not changing with changes being made to our inventory page. Our listings are very confusing to the consumer and we are trying to fix them by adjusting the parent child relationships. However, what is posted in the catalog is not matching what is in our inventory listing which reflects the changes we made. Is there a way to fix this? Also, is there a way to edit the inventory in bulk and actually have it change in the public catalog listing? These issues are causing our sales to suffer significantly.
Amazon Catalog is not matching changes to our inventory
Our amazon catalog that is live is not changing with changes being made to our inventory page. Our listings are very confusing to the consumer and we are trying to fix them by adjusting the parent child relationships. However, what is posted in the catalog is not matching what is in our inventory listing which reflects the changes we made. Is there a way to fix this? Also, is there a way to edit the inventory in bulk and actually have it change in the public catalog listing? These issues are causing our sales to suffer significantly.
1 reply
Glenn_Amazon
Hi there @Seller_SInbrLtnCT1m4,
I'm sorry you are having trouble making changes to your detail pages. In general the best way to make changes in bulk is via an Upload. If you are having difficulties making changes via an Upload, I recommend that you reach out to Seller Support for assistance. If you aren't able to get resolution, please feel free to reach out to me here with your Case ID and I can investigate further. Thank you for your understanding.
-Glenn