Urgent: Unauthorized GL Type Tampering of Our ASINs – Request for Immediate Correction
Dear Amazon Support Team,
I am the owner of the our brand, and our products have been targeted by competitors who are hijacking our listings and maliciously altering the GL type. Specifically, they have changed the GL type of our ASINs to GL_DIGITAL_PRODUCTS_3_ACCESSORY, which is completely incorrect—our products are baby bathtubs and belong under GL_BABY_PRODUCT.
We have already opened multiple cases to request corrections (e.g., Case IDs 17843461621, 17846582851, 17845788141), and the support team confirmed that they would update the GL type for the affected 17 ASINs. However, after two days, the issue remains unresolved.
We urgently request Amazon’s intervention to:
Revert the GL type of these ASINs to the correct GL_BABY_PRODUCT category.
Investigate and take action against the malicious sellers responsible for this tampering.
This issue is severely impacting our business, and we appreciate your prompt resolution. Please provide a case reference number or direct contact for follow-up.
Thank you for your immediate attention.
Urgent: Unauthorized GL Type Tampering of Our ASINs – Request for Immediate Correction
Dear Amazon Support Team,
I am the owner of the our brand, and our products have been targeted by competitors who are hijacking our listings and maliciously altering the GL type. Specifically, they have changed the GL type of our ASINs to GL_DIGITAL_PRODUCTS_3_ACCESSORY, which is completely incorrect—our products are baby bathtubs and belong under GL_BABY_PRODUCT.
We have already opened multiple cases to request corrections (e.g., Case IDs 17843461621, 17846582851, 17845788141), and the support team confirmed that they would update the GL type for the affected 17 ASINs. However, after two days, the issue remains unresolved.
We urgently request Amazon’s intervention to:
Revert the GL type of these ASINs to the correct GL_BABY_PRODUCT category.
Investigate and take action against the malicious sellers responsible for this tampering.
This issue is severely impacting our business, and we appreciate your prompt resolution. Please provide a case reference number or direct contact for follow-up.
Thank you for your immediate attention.
2 replies
Glenn_Amazon
Hello @Seller_aKOh3FvVGupaB,
I've reviewed your ASINs and at this time they have already been reverted by to Baby Products. However there appears to still be some issue where the product is tied to another category from the back end. I'm currently looking into this to see what options exist. Once I have updates I will reach out to you here. Thank you.
-Glenn
