deceptive, fraudulent, or illegal
Please review the latest notification received from Amazon, concerning your account deactivation.
Team received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.
Can you help with this reason?
deceptive, fraudulent, or illegal
Please review the latest notification received from Amazon, concerning your account deactivation.
Team received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.
Can you help with this reason?
5 replies
Seller_rI7BZIczK8iAC
No, nobody can help with this reason. There is no way back. Nevertheless, if you are curious what that could mean:
That could be many things: getting free products for reviews and ratings as a customer, too many returns and damaged returns as a customer, paying for ratings/reviews for you or other sellers, giving bad or good ratings to other sellers, buying the stock of competitors, clicking the ads of other sellers, hijacking branded listings, edit listings that you didn't create, attempt to take over listings, selling fake products on other's or your listing, introducing forbidden backend keywords in competitors listing aiming the deactivation of it, false counterfeit claims, insulting or talking bad to Amazon employees.... and many more. Amazon will NOT reveal what you did do. Just know that the bots see ANY movement you do and you did the last years on internet.
It could also be that you engaged a VA who is related to abusive behavior of other clients.
Did you apply for Brand Registry? Then the fraudulent activity could be also because of the abusive behavior of your attorney.
Stevie_Amazon
Hi there @Seller_9ACQ0UeHqQPiy,
Thank you for utilizing the Seller Forums.
I understand your account has been deactivated due to violations of Amazon Services Business Solutions Agreement.
"We may suspend or terminate your account or this Agreement immediately if we determine that (a) you have materially breached the Agreement and failed to cure within 7 days of a cure notice unless your breach exposes us to liability toward a third party, in which case we are entitled to reduce, or waive, the aforementioned cure period at our reasonable discretion; (b) your account has been, or our controls identify that it may be used for deceptive or fraudulent, or illegal activity; (c) your use of the Services has harmed, or our controls identify that it might harm, other sellers, customers, or Amazon’s legitimate interests; (d) your Account Health Rating falls below our published threshold(s) for deactivation; or (e) if we are required to do so by law."
While we cannot guarantee your account will be reactivated, I do suggest reviewing these terms and compare the situations with your business processes to see from where this deactivation stems.
If there has not been further requests for information in a response to your submission, I suggest monitoring performance notifications, e-mails, and case logs for future requests.
All the best,
Stevie.
