my account in JP site was deactivated because of ODR is higher than 1% from the year of 2019. And my account in CA site alse deactivated because it is associated with JP Site. If I want to retore my CA account, I must appeal for JP account. but I cannot log into my JP account now, the reason is the account is locked by amazon.

I tried serveral times to contact with JP seller support by the following link: https://sellercentral.amazon.co.jp/cu/help/contact-us

However there has nothing answer after 15days.

What can I do to log in my JP account and appeal again,then retore my CA account?

Thanks