Hi @Seller_nzfd6vegYO8Sx,

Thank you for reaching out on the Seller Forums!

If you haven't done so already, I would recommend reading through this help page for information and best practices for pending orders.

As mentioned on that page, here are some of the most common reasons for orders being in pending status:

• Amazon has been unable to obtain authorization for the buyer's credit card.
• The buyer selected convenience store payment but hasn't completed the payment.
• For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
• For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.
• For Subscribe & Save deliveries, orders are placed several days before a customer’s upcoming delivery date to align subscription sign-up orders with the customer's weekly or monthly Subscribe & Save delivery date and to ensure that inventory is reserved for upcoming deliveries.

Please note that in some cases, our payment and order detail verification processes can potentially extend order processing times for as long as 21 days. If your pending orders are older than 21 days old, I would recommend opening a case with Seller Support so that team can take a further look into your account. If you do open a case, please send me the case ID and I'd be happy to monitor the correspondence.

I hope this helps clarify! If you have any additional questions, please let me know.

Thanks again,

Jameson