Amazon charging fulfilment fee from Seller and shipping fee from Customers
Hi Sellers,
How do you reconcile this, Amazon charges sellers fulfilment fees and charging shipping fees from sellers who are not prime members, meaning double charging, can we claim back or everything goes to Amazon?
Thank you
Amazon charging fulfilment fee from Seller and shipping fee from Customers
Hi Sellers,
How do you reconcile this, Amazon charges sellers fulfilment fees and charging shipping fees from sellers who are not prime members, meaning double charging, can we claim back or everything goes to Amazon?
Thank you
4 replies
Seller_76AUwmqvSyRIM
You know the answer, of course.
Amazon - win, win!
Angie_Amazon
Hello @Seller_B2qpRykhkXuQc,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
In this case, I recommend you to contact with seller support for guidance. To contact them, go to Seller Central > Help > Help and resources, or click here.
If you already did and have examples on those charges in that case, please share the case ID with me for further review.
Regards,
Angie 🥭
Seller_EkGoiphKgUnUI
You think thats bad, when a customer buys two items and they are in the same storage at Amazon, packed by the same guy and go in the same box, which may weight very little and cost the same to ship, you still pay two fulfilment fees....
