My product suddenly lost its bybox. Please help me to get it back. Thank you.
Hello everyone, I wish you a nice day. My product suddenly lost its bybox. Please help me to solve it and get it back. Thank you.
4 replies
Manny_Amazon
Hello @Seller_2mjS9WIHIcr2F,
Thanks for posting to the Forums. Your offers are not currently eligible to be the Featured Offer as you did not meet one or more of the thresholds set by the program. Amazon does not guarantee that any seller is selected for the Featured Offer. If no seller is selected, it will display "See all buy options".
Unfortunately, the Featured Offer is given according to internal criteria and it's not possible to share why it may be granted or not.
I would recommend following the guidelines to become the Featured Offer in the Featured Offer Eligibility page, and you will get back the eligibility automatically once you meet all the set thresholds.
Regards,
- Manny
Seller_QIImbkjoRRcya
This happened to me as well and I had to reduce the price of my product to get it back.
Seller_EOSY7Gvnfkjqr
this happened to us as well, when we combined 2 of our products (LARGE) (SMALL) into a more convenient VARIATION family. They are identical except size of bowl and price, both were very good sellers but occasionally buyer would buy the small and be disappointed and wanted the Larger size instead. So we thought sure might be better for Amazon buyers.... NOPE lost buy box on both items and still can't get back even after deleted variation parent and made them both single page offers again. I TRIED EVERYTHING the product was an AMAZON RECOMMENDED LABELED PRODUCTS it went from very POPULAR to ZERO for months now and Amazon refuses to do anything but email we can't tell you WHY so sorry!! ridiculous and extremely frustrating it has to be the variation since it happened simultaneously...
