Account Closure
discussion.Why is it so difficult to close an Amazon account? I did a complete removal of my products from Amazon's warehouse in January. I received all my items and I paid all applicable fees. I deleted all my listings, and have been awaiting the 3 months time frame after my last order. It's been more than 3 months and I still can't close my account. Amazon keeps telling me that I have stranded sku's at their warehouse and even though I've explained that whatever items they have does not belong to me, they can't seem to understand. The customer service is zero help, it's as if they lack understanding no matter how many times I try to explain that the information in their system is incorrect, and they are adding someone else's products to my inventory.
Account Closure
discussion.Why is it so difficult to close an Amazon account? I did a complete removal of my products from Amazon's warehouse in January. I received all my items and I paid all applicable fees. I deleted all my listings, and have been awaiting the 3 months time frame after my last order. It's been more than 3 months and I still can't close my account. Amazon keeps telling me that I have stranded sku's at their warehouse and even though I've explained that whatever items they have does not belong to me, they can't seem to understand. The customer service is zero help, it's as if they lack understanding no matter how many times I try to explain that the information in their system is incorrect, and they are adding someone else's products to my inventory.
1 reply
Seller_QuM1AZgzfU9x4
You don't really have much choice but to get those items removed and then dispute it - though history shows they tend to say "keep those random items".
Unless they're talking about a lot of items in which case there's either the management team or mediation.
