ORDER shipped using a "Claims Protected" Shipping Label but the feedback is not removed.
Hi,
May I ask for an update on this case 16781952711, please?
The order ID 111-6278579-6281869 was shipped using a "Claims Protected" Shipping Label. In this case, it should be striked through.
Please see this link for evidence that this was shipped using the Claims Protected Shipping Label: https://sellercentral.amazon.com/orders-v3/order/111-6278579-6281869
Thanks and kind regards,
SA
ORDER shipped using a "Claims Protected" Shipping Label but the feedback is not removed.
Hi,
May I ask for an update on this case 16781952711, please?
The order ID 111-6278579-6281869 was shipped using a "Claims Protected" Shipping Label. In this case, it should be striked through.
Please see this link for evidence that this was shipped using the Claims Protected Shipping Label: https://sellercentral.amazon.com/orders-v3/order/111-6278579-6281869
Thanks and kind regards,
SA
2 replies
Seller_hootrruY31BFq
Hello, can someone from Amazon look into this please?
Roberto_Amazon
Hello! @Seller_hootrruY31BFq
This is Roberto. Thank you for using the Forums, our partner team has carefully reviewed your removal request in the case: 16781952711 and found the feedback is not eligible for removal as it does not violate our guidelines.
Can Amazon remove buyer feedback?
While I understand the negative impact of this, our team is unable to further influence this decision.
Thank you for your understanding,
