Accont Deactivated - Verification Failed
Hi,
Our UK account was deactivated because amazon was unable to verify the documents that are required for verification. We are still unclear which documents or detail caused the issue, We Tried submitting the doucmets multiple time but it didnt work out
We Tried Contacting the seller support but they give the generic responses like "I see the verification for POC is completed, and the verification for Business is also completed 2 days ago, the Verification team is working on the last steps of KYC verification." and " I wll fowrand your query to a specilist and they will contact you on email"
These are the Case ID's - 11290978412 , 11244870672
Its Been More Than 20 Days but my account is still inactive
We would greatly appreciate any guidance or suggestions on how to reinstate our account.
@Julia_Amzn@Simon_Amazon @Jona_Amazon
Accont Deactivated - Verification Failed
Hi,
Our UK account was deactivated because amazon was unable to verify the documents that are required for verification. We are still unclear which documents or detail caused the issue, We Tried submitting the doucmets multiple time but it didnt work out
We Tried Contacting the seller support but they give the generic responses like "I see the verification for POC is completed, and the verification for Business is also completed 2 days ago, the Verification team is working on the last steps of KYC verification." and " I wll fowrand your query to a specilist and they will contact you on email"
These are the Case ID's - 11290978412 , 11244870672
Its Been More Than 20 Days but my account is still inactive
We would greatly appreciate any guidance or suggestions on how to reinstate our account.
@Julia_Amzn@Simon_Amazon @Jona_Amazon
