Shopping carts are all gone.
@Blake_Amazon Why all the shopping carts of FBM products in my store suddenly disappeared? Please help, it's urgent!
4 replies
Seller_OvL8C4BJWiuS9
It most likely means you do not have FOE/Buy Box. Your listings would appear under other buying options.
Cooper_Amazon
Good Evening @Seller_fnRyL0cNA7E2B,
I see that you have filed several cases with Selling Partner Support regarding some of your ASINs not having Featured Offer Eligibility. Selling Partner Support has raised technical tickets to see if they can have one of our internal teams review your Featured Offer Eligibility. In the mean time, feel free to take a look at one of our latest discussion about how to maintain Featured Offer Eligibility and why sometimes a seller can lose their eligibility status.
Please continue to review and follow up if necessary on CASE ID ending in 7771 as support is actively looking into your issue. If you have any questions about the outcome of the case once it has closed out, you may check-in with us on this thread and we can look into what next steps can be shared with you. Hope you have a good night and take care.
Sincerely, Cooper_Amazon
