I was advised by the Product Compliance team to submit documents for ASIN B09PQKNTJ7 under Case ID 11099168702. We’ve submitted all required documents, and the ASIN was cleared for reinstatement. However, we were informed that old stock must be removed from FCs.

We operate on Seller Fulfilled Prime and have had no inventory in any FCs for over a year, which was also confirmed by Seller Support (Case ID 11127656892). Despite this, the ASIN remains inactive.

It is quite frustrating as it is affecting my sales. Can someone please kindly assist in resolving this?

@Julia_Amzn

@Sarah_Amzn