I received this feedback "Dont bother, package didnt arrive and I can,t be botherd to contactact the chinese seller...Amazon should look into this company..."

This was for a low cost item sent with RM48, this was written the same day it was meant to arrive, so it's not the end of the world and certainly a bit too premature to accuse me of being a scammer. Also, it comes as a surprise to me to find out I am now Chinese, when even the item sold is not made in China.

This reinforces my opinion that negative feedback shouldn't be allowed without contacting the seller first. We should always be given the chance to put things right, especially when it's a transit issue. When items go missing, I always refund promptly (then some people accuse me of scamming them because they don't get the refund from Amazon immediately, but that's another story). This feedback is basically slander.