RETURN REASON: Shipping address undeliverable but Seller is not reimbursed for the FBA fees
@KJ_Amazon
Hello Amazon Team,
I have been charged and not refunded for the FBA fees where the RETURN reason is " shipping address not deliverable"
so Amazon was not able to deliver goods to the customer, so why my FBA fees are not refunded to me? it is not the seller or product fault for the seller to be charged for this RETURN.
the case ID from seller support for which i do not agree with their advise: CASE 16570079401
Can you help please.
1 reply
Christine_Amazon
Hi @Say_with_Yarns
We are closing this thread. Create only one thread per question. Creating multiple threads for the same question causes confusion and interruptions in the forums, which may take longer to get the answer you're looking for. You can continue the discussion at the link posted below.
RETURN is Fulfillment related and Seller has been charged: Case ID: 16570079401
Sincerely,
Christine