Product Browse Nodes won't changed when corrected.
Hi all,
Quite a few of of our products have been placed in the incorrect categories when they were originally listed, for example we have a model car kit that has been placed in the Model Building › Model Trains & Accessories › Starter Packs & Sets.
We have gone into each listing and edited them to be in the correct category but after 48hr's there has been no change. Obviously a bit frustrating as we have hardly any chance of selling what we want if they aren't found in the right place. I've been reaching out to seller support via email and phone to try to fix this and they keep saying they are unable to, any help would be greatly appreciated.
Thanks
Product Browse Nodes won't changed when corrected.
Hi all,
Quite a few of of our products have been placed in the incorrect categories when they were originally listed, for example we have a model car kit that has been placed in the Model Building › Model Trains & Accessories › Starter Packs & Sets.
We have gone into each listing and edited them to be in the correct category but after 48hr's there has been no change. Obviously a bit frustrating as we have hardly any chance of selling what we want if they aren't found in the right place. I've been reaching out to seller support via email and phone to try to fix this and they keep saying they are unable to, any help would be greatly appreciated.
Thanks
1 reply
Simon_Amazon
Hello @Seller_sKI5zK5gYIQzX,
Here Simon from Amazon, happy to help.
Are you still impacted by this issue?
Have you tried to change the Category of your listings by following the steps in Change a product’s category?
Best,
Simon