Help Needed: Compliance Notification in EU and UK Accounts - Updated US tax identity information required)
Hi everyone,
We recently received a critical notification stating that updated US tax identity information is required. Here are the details:
- A new W-8 tax form is needed. If we do not provide this updated information, our selling account will be temporarily deactivated, and our listings will be removed.
- We must complete the self-service tax interview before the due date of December 30, 2024
- This issue will have a significant impact on our account if left unresolved.
We received this notification in our EU and UK accounts, but not in our US account. After contacting Account Health support, we were informed that this is not a glitch; it’s part of the compliance process.
We would greatly appreciate any insights or advice from the group on how to move forward with this. We want to ensure we handle this correctly to avoid any issues in the future, especially since we also have our own US account under the same brand.
Thank you!
Help Needed: Compliance Notification in EU and UK Accounts - Updated US tax identity information required)
Hi everyone,
We recently received a critical notification stating that updated US tax identity information is required. Here are the details:
- A new W-8 tax form is needed. If we do not provide this updated information, our selling account will be temporarily deactivated, and our listings will be removed.
- We must complete the self-service tax interview before the due date of December 30, 2024
- This issue will have a significant impact on our account if left unresolved.
We received this notification in our EU and UK accounts, but not in our US account. After contacting Account Health support, we were informed that this is not a glitch; it’s part of the compliance process.
We would greatly appreciate any insights or advice from the group on how to move forward with this. We want to ensure we handle this correctly to avoid any issues in the future, especially since we also have our own US account under the same brand.
Thank you!
1 reply
Emet_Amazon
Hello @Seller_QgrrqkHwfLMmL
Thank you for your post.
We recently received a critical notification stating that updated US tax identity information is required. Here are the details:
- A new W-8 tax form is needed. If we do not provide this updated information, our selling account will be temporarily deactivated, and our listings will be removed.
- We must complete the self-service tax interview before the due date of December 30, 2024
- This issue will have a significant impact on our account if left unresolved.
We received this notification in our EU and UK accounts, but not in our US account. After contacting Account Health support, we were informed that this is not a glitch; it’s part of the compliance process.
Can you prove the original deactivation notice you received and if you have any related cases that will help us look further into the situation. We in this space have limited information or visibility into the account so these cases or provided information on them help of in our research of the situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
