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Seller_1jSq5uKIsfsoo

I can´t enter a new ship from address

I am having trouble entering a new ship from address to create a new shipment. Although the window opens, I am unable to save the address and proceed with the shipping plan creation. This is causing frustration as I need to restock a product inventory but am unable to do so. Can someone please help me with this issue? Thank you

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3 replies
Manage Inventory
Tags:Inventory
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user profile
Seller_1jSq5uKIsfsoo

I can´t enter a new ship from address

I am having trouble entering a new ship from address to create a new shipment. Although the window opens, I am unable to save the address and proceed with the shipping plan creation. This is causing frustration as I need to restock a product inventory but am unable to do so. Can someone please help me with this issue? Thank you

Manage Inventory
Tags:Inventory
10
92 views
3 replies
Reply
3 replies
user profile
Jameson_Amazon
In reply to: Seller_1jSq5uKIsfsoo’s post

Hi @Seller_1jSq5uKIsfsoo,

Thank you for the thread! I apologize for the frustration this has caused.

If you haven't done so already, I'd recommend opening a case with Seller Support so that team can take a further look into your account. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.

Thanks again,

Jameson

11
user profile
Seller_rx2B9Y8GBTpQh
In reply to: Seller_1jSq5uKIsfsoo’s post

I've been trying to find solution for this, too, and found it on reddit. You have to use a different browser. You can't change the ship from address on Chrome or Edge. I heard it works on Safari, but I couldn't load Safari on my PC. I tried Firefox and it worked on Firefox!

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Seller_1jSq5uKIsfsoo

I can´t enter a new ship from address

I am having trouble entering a new ship from address to create a new shipment. Although the window opens, I am unable to save the address and proceed with the shipping plan creation. This is causing frustration as I need to restock a product inventory but am unable to do so. Can someone please help me with this issue? Thank you

92 views
3 replies
Manage Inventory
Tags:Inventory
10
Reply
user profile
Seller_1jSq5uKIsfsoo

I can´t enter a new ship from address

I am having trouble entering a new ship from address to create a new shipment. Although the window opens, I am unable to save the address and proceed with the shipping plan creation. This is causing frustration as I need to restock a product inventory but am unable to do so. Can someone please help me with this issue? Thank you

Manage Inventory
Tags:Inventory
10
92 views
3 replies
Reply
user profile

I can´t enter a new ship from address

by Seller_1jSq5uKIsfsoo

I am having trouble entering a new ship from address to create a new shipment. Although the window opens, I am unable to save the address and proceed with the shipping plan creation. This is causing frustration as I need to restock a product inventory but am unable to do so. Can someone please help me with this issue? Thank you

Manage Inventory
Tags:Inventory
10
92 views
3 replies
Reply
3 replies
3 replies
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Jameson_Amazon
In reply to: Seller_1jSq5uKIsfsoo’s post

Hi @Seller_1jSq5uKIsfsoo,

Thank you for the thread! I apologize for the frustration this has caused.

If you haven't done so already, I'd recommend opening a case with Seller Support so that team can take a further look into your account. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.

Thanks again,

Jameson

11
user profile
Seller_rx2B9Y8GBTpQh
In reply to: Seller_1jSq5uKIsfsoo’s post

I've been trying to find solution for this, too, and found it on reddit. You have to use a different browser. You can't change the ship from address on Chrome or Edge. I heard it works on Safari, but I couldn't load Safari on my PC. I tried Firefox and it worked on Firefox!

30
Follow this discussion to be notified of new activity
user profile
Jameson_Amazon
In reply to: Seller_1jSq5uKIsfsoo’s post

Hi @Seller_1jSq5uKIsfsoo,

Thank you for the thread! I apologize for the frustration this has caused.

If you haven't done so already, I'd recommend opening a case with Seller Support so that team can take a further look into your account. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.

Thanks again,

Jameson

11
user profile
Jameson_Amazon
In reply to: Seller_1jSq5uKIsfsoo’s post

Hi @Seller_1jSq5uKIsfsoo,

Thank you for the thread! I apologize for the frustration this has caused.

If you haven't done so already, I'd recommend opening a case with Seller Support so that team can take a further look into your account. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.

Thanks again,

Jameson

11
Reply
user profile
Seller_rx2B9Y8GBTpQh
In reply to: Seller_1jSq5uKIsfsoo’s post

I've been trying to find solution for this, too, and found it on reddit. You have to use a different browser. You can't change the ship from address on Chrome or Edge. I heard it works on Safari, but I couldn't load Safari on my PC. I tried Firefox and it worked on Firefox!

30
user profile
Seller_rx2B9Y8GBTpQh
In reply to: Seller_1jSq5uKIsfsoo’s post

I've been trying to find solution for this, too, and found it on reddit. You have to use a different browser. You can't change the ship from address on Chrome or Edge. I heard it works on Safari, but I couldn't load Safari on my PC. I tried Firefox and it worked on Firefox!

30
Reply
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