We have had all our stores on our account deactivated.

After speaking to the UK support team, they state it is due to an issue on our US account, which we never use. This issue being a violation of the multiple account policy.

It appears that because we logged into our account via the amazon.com domain, it changed our EU account to a Global account, which we do not require or request.

Having spoken to the US support team, they have requested several documents which we have provided, exactly as they require them to be also, yet every time we do this we keep being rejected.

This is now starting to feel like an endless battle and every time we look for help with Amazon's Health Support team they constantly repeat the same messages.

Has anyone else had this issue and managed to resolve this?

If so then we would kindly ask for your assistance please.

All we want to do is be able to sell via our UK store, we do not even want or need a store for any other country.

Thank you