Stuck with Yearly Account Verification
Hi Everyone,
@Maja_Amazon@Julia_Amazon@Winston_Amazon@Ash_AMZ@Sarah_Amzn
I am running a seller central account for a few years now. I did not sell anything in the year 2023 and I transferred my account to individual selling plan. Now, in 2024 I have planned to resume my selling activities, however during September 2023 I received a notification to submit my document for the yearly account verification.
I submitted my documents on 20-March-24 after switching to professional selling plan. Now even after wating an entire month, the account is still under verification and during this time I haven't been able to sell anything due to inactive status enabled by Amazon. Last update I received is that is in final review since 16-April-24.
I have opened multiple cases but they all say the same thing which is " Thank you for reaching us.
We are currently reviewing the information that you have provided. We will contact you as soon as we have completed this review or if we need any further information.
We cannot give you an exact deadline, but our team is working hard to complete verification as soon as possible.
The Amazon Payments Team"
Now, I understand verification is of upmost importance however so is my business on Amazon. I highly request the moderators to take note of my case and provide some assistance.
Here are a few case IDs you may follow:
9734863702
9729857992
9723398822
9720787932
9710166952
Stuck with Yearly Account Verification
Hi Everyone,
@Maja_Amazon@Julia_Amazon@Winston_Amazon@Ash_AMZ@Sarah_Amzn
I am running a seller central account for a few years now. I did not sell anything in the year 2023 and I transferred my account to individual selling plan. Now, in 2024 I have planned to resume my selling activities, however during September 2023 I received a notification to submit my document for the yearly account verification.
I submitted my documents on 20-March-24 after switching to professional selling plan. Now even after wating an entire month, the account is still under verification and during this time I haven't been able to sell anything due to inactive status enabled by Amazon. Last update I received is that is in final review since 16-April-24.
I have opened multiple cases but they all say the same thing which is " Thank you for reaching us.
We are currently reviewing the information that you have provided. We will contact you as soon as we have completed this review or if we need any further information.
We cannot give you an exact deadline, but our team is working hard to complete verification as soon as possible.
The Amazon Payments Team"
Now, I understand verification is of upmost importance however so is my business on Amazon. I highly request the moderators to take note of my case and provide some assistance.
Here are a few case IDs you may follow:
9734863702
9729857992
9723398822
9720787932
9710166952
5 replies
Seller_ZVAz3d5lZuGid
I think you are just going to have to be patient and wait - Amazon's time frames are not the same as ours !
Spencer_Amazon
Hello @Seller_pwi6R3K8HRVet,
I am Spencer with Amazon.
I am in contact with our partner team and as of now they are reviewing the information you provided.
I will keep monitoring this.
Regards, Spencer