Unable to Save Ship From Address information on Amazon shipping window.
Dear Amazon Support Team,
[Moderator Edit: Removed Personal Info] I am a new seller on Amazon FBA. I am currently facing an issue while trying to add my ship-from address. The 'Save and Close' tab appears to be greyed out, preventing me from saving the information. I have reviewed the guidelines and ensured that all necessary fields are filled correctly, but the problem persists.
I kindly request your assistance in resolving this matter promptly. Your guidance and support in this regard will be highly appreciated.
Unable to Save Ship From Address information on Amazon shipping window.
Dear Amazon Support Team,
[Moderator Edit: Removed Personal Info] I am a new seller on Amazon FBA. I am currently facing an issue while trying to add my ship-from address. The 'Save and Close' tab appears to be greyed out, preventing me from saving the information. I have reviewed the guidelines and ensured that all necessary fields are filled correctly, but the problem persists.
I kindly request your assistance in resolving this matter promptly. Your guidance and support in this regard will be highly appreciated.
1 reply
Topher_Amazon
Hi there @Seller_OucdBX55KKbMw and welcome to selling on Amazon!
Just to clarify, you are not communicating directly with support here, rather posting in Seller Forums among others like yourself and Community Managers like me. Thus, I recommend opening a support case here with screenshots of the error you're getting if possible so the support team can best direct and assist.
Topher