Error message for ISNB on new book
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Seller_SIGtyUHi1JKcy

Error message for ISNB on new book

I'm trying to upload my second book to my seller account on Amazon and am getting this error message. The book is brand new and has a new ISBN, so I'm unsure what's happening. Is anyone else experiencing something similar while trying to add a product?

ERROR

8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, contact Seller Support with the following information:

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Create and Manage Listings
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Cooper_Amazon
In reply to: Seller_SIGtyUHi1JKcy’s post

Good Evening @Seller_SIGtyUHi1JKcy,

I took a look at your question and see that you have reached out to Selling Partner Support on CASE ID's ending in 7571 and 9511. It looks like you should be able to create the listing without the error code going forward. Please review the feedback shared with you on CASE ID ending in 7571 and 9511 for further details and let us know if you have any questions or concerns. Have a lovely rest of the week.

Sincerely, Cooper_Amazon

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