Lost featured offer eligibility again 8th time happening
So its been 5 months since I last faced this horrific issue where my sales completely drop by roughly 96% as an SFP Amazon seller. We are a growing company doing 7 figures a year in sales. But once again I run into issues with my business at the hands of Amazon with little to no support. More than likely I will be redirected to that mega thread. Seller support are absolutely useless. I've also found recently some of the support staff, with respect. Have significantly dropped their barrier of entry for requirements of English. Some huge grammar and spelling errors make me wonder do they actually understand the problem? Seriously need to consider this. Hence why im left with no choice but to contact moderators so they can clearly see the problem.
So once again im staring down the barrel of this problem. How is still not fixed? Or a reasonable solution rather than tagging moderators. And Emailing managing directors. I have lost all featured offer eligibility despite my account health being 956. Sales an all time high. Metrics absolutely perfect (VTR ODR OTS)
We think we know what causes the bug, when Amazon send the email with performance notifications regarding our price not being close to featured offer or something, and then it says we're not eligible on this ASIN and it seems to bug across the whole inventory until someone resets it. After we've made a huge fuss.
Moderators. For your reference last time I had this overturned was in case 10498728272 I keep asking the seller support to view this case and follow the steps the leadership team took in this case mentioned to fix it. But clearly they are don't understand the issue.
Undoubtedly you'll ask me to some example ASINS. As you have done previously. Usually you want my whole store but I'll give you an example of 10 ASINSs
B00CMCYZH8 B07PBXB1X6
B00CDI1WRM
B0881X18X2
B00CUCY7UA
B07HGQ6M46
B01BNGLJ40
B0881W41VB B00VI00PW4
B08F5J7GFB
B00ITPOLJO
Please can you assist straight away. Losing thousands a day at the moment. Just to clarify this is my whole catalogue effected. Seller central refusing to escalate, possibly because they do not understand the issue.
Lost featured offer eligibility again 8th time happening
So its been 5 months since I last faced this horrific issue where my sales completely drop by roughly 96% as an SFP Amazon seller. We are a growing company doing 7 figures a year in sales. But once again I run into issues with my business at the hands of Amazon with little to no support. More than likely I will be redirected to that mega thread. Seller support are absolutely useless. I've also found recently some of the support staff, with respect. Have significantly dropped their barrier of entry for requirements of English. Some huge grammar and spelling errors make me wonder do they actually understand the problem? Seriously need to consider this. Hence why im left with no choice but to contact moderators so they can clearly see the problem.
So once again im staring down the barrel of this problem. How is still not fixed? Or a reasonable solution rather than tagging moderators. And Emailing managing directors. I have lost all featured offer eligibility despite my account health being 956. Sales an all time high. Metrics absolutely perfect (VTR ODR OTS)
We think we know what causes the bug, when Amazon send the email with performance notifications regarding our price not being close to featured offer or something, and then it says we're not eligible on this ASIN and it seems to bug across the whole inventory until someone resets it. After we've made a huge fuss.
Moderators. For your reference last time I had this overturned was in case 10498728272 I keep asking the seller support to view this case and follow the steps the leadership team took in this case mentioned to fix it. But clearly they are don't understand the issue.
Undoubtedly you'll ask me to some example ASINS. As you have done previously. Usually you want my whole store but I'll give you an example of 10 ASINSs
B00CMCYZH8 B07PBXB1X6
B00CDI1WRM
B0881X18X2
B00CUCY7UA
B07HGQ6M46
B01BNGLJ40
B0881W41VB B00VI00PW4
B08F5J7GFB
B00ITPOLJO
Please can you assist straight away. Losing thousands a day at the moment. Just to clarify this is my whole catalogue effected. Seller central refusing to escalate, possibly because they do not understand the issue.
