Incorrect measurement
Hi,
I'm having an urgent matter, could you please help me?
The thing is that my product measurements are incorrect and they are impacting FBA fees, fees are unbelievable now, and you will see that similar products with the same correct measurements have different FBA fee according to revenue calculator.
I have already made a re measurement request twice but unfortunately it didn't work, now I get an answer in the email that they are unable to investigate again until after 60 days since it was made two times, and this will cause me a huge loss.
And even if I wait for 60 days, can I guarantee that they will correct the measurements?
The ASINs impacted are
B0C3W1TN48, B0C3VY2WFH, B0C3VXY9CG.
Hopin yyou can give some help here before I would have stop selling and close my account.
Incorrect measurement
Hi,
I'm having an urgent matter, could you please help me?
The thing is that my product measurements are incorrect and they are impacting FBA fees, fees are unbelievable now, and you will see that similar products with the same correct measurements have different FBA fee according to revenue calculator.
I have already made a re measurement request twice but unfortunately it didn't work, now I get an answer in the email that they are unable to investigate again until after 60 days since it was made two times, and this will cause me a huge loss.
And even if I wait for 60 days, can I guarantee that they will correct the measurements?
The ASINs impacted are
B0C3W1TN48, B0C3VY2WFH, B0C3VXY9CG.
Hopin yyou can give some help here before I would have stop selling and close my account.
1 reply
Seller_EdteNhKVRKhc6
Having the same issues with my products. Requested a re-measurement over 7 days ago, and they said it would take 2-3 days. Still not seeing any adjustments made. It's insane how much this is impacting our fees and other products with the same measurements are seeing 20%+ extra margin just because of the false measurements.
Adjusting sizes in the seller central manage inventory does nothing and we are just stuck waiting while they overcharge us fees.
My product weighs 4oz and we are being charged as if it is a 3lb item...
