Account suspended due to needing to provide tax information
My account was suspended due to needing tax information without notificaiton (no email, nothing in performance messages). I am obviously concerned as this should be the busiest period of the year for sales. It was suspended 3 days ago & I provided the tax info. 2 days ago once I realised what had happened.
All of my inventory is 'stranded' My question is, does anyone know how long it is taking to get back on line at the moment? I can't get a straight answer and the timescales quoted are between 24 hours and 10-15 business days.
Thanks
Account suspended due to needing to provide tax information
My account was suspended due to needing tax information without notificaiton (no email, nothing in performance messages). I am obviously concerned as this should be the busiest period of the year for sales. It was suspended 3 days ago & I provided the tax info. 2 days ago once I realised what had happened.
All of my inventory is 'stranded' My question is, does anyone know how long it is taking to get back on line at the moment? I can't get a straight answer and the timescales quoted are between 24 hours and 10-15 business days.
Thanks
3 replies
Seller_MFpzSIm72KtOH
Sorry to say it can take up to 14 days, contact seller support and express your concerns (Be polite and professional it will help)
Seller_FQHkqHJI5SqTh
Just gone through this myself; took 7 days.